Why you need this policy: Employees may hold other jobs that have the potential to interfere with their work at the practice. How this policy helps you: This policy reminds employees about their responsibility to the practice. How to use this policy: Modify this policy for your medical practice, as needed. Note: In some states it is illegal to prohibit moonlighting—and in … [Read more...] about Model Policy: Moonlighting
Managing staff
How to stop being a ‘hit and run’ supervisor
By Lynne Curry bio How many times have you left the scene of a hit and run employee accident? Have you dented any employee fenders this month? What did it cost you? When hit and run supervisors spot problem situations, they race to the scene, take fast action and speed away, not realizing they may have left one or more employee casualties in their wake. If you're … [Read more...] about How to stop being a ‘hit and run’ supervisor
Avoid these 3 deadly age discrimination traps
Age discrimination has become today's big employment law issue. And it's because people live longer than in the recent past and also work longer. Some work longer by choice; others have seen their retirement funds obliterated and are forced to continue working. It's yet another danger spot managers need to watch. Older job applicants and employees have strong protection under … [Read more...] about Avoid these 3 deadly age discrimination traps
How to help a grieving employee
By Lynne Curry bio How do you, as a manager, best help an employee who loses a loved one? This is one hot potato that few medical office managers feel equipped to handle. When tragedy befalls an employee, most of us don't know what to say. As a result, we often say nothing. This creates a complete disconnect between the individual for whom everything has changed … [Read more...] about How to help a grieving employee
Smartphones sapping productivity at work
Technology helps workers stay connected while away from the office, but in many cases it is causing them to disconnect while in the office, leading to a negative impact on productivity. According to a recent survey conducted by Harris Poll on behalf of CareerBuilder, a global leader in human capital solutions, 19 percent of employers think workers are productive less than … [Read more...] about Smartphones sapping productivity at work
Study finds overwhelming support for employment background checks
A recent survey on employment background checks finds the vast majority of Americans supports and expects employers to conduct regular background checks on prospective employees. Of additional importance to medical office managers is that the number one place Americans expect to feel safe is their doctor's office. Some key takeaways from the survey include: 95 percent … [Read more...] about Study finds overwhelming support for employment background checks
Paid time off can be anything under the sun, even unlimited vacation
Time off isn’t required by law, “but it’s so commonplace that employees expect it,” says Vanessa G. Nelson, SPHR, CLRL, president of the human resources consulting firm Expert Human Resources in Flint, MI. And for employee morale and retention it’s a necessity. How the office sets up its time off policy is its own business, says Nelson. However, there are a lot of elements it … [Read more...] about Paid time off can be anything under the sun, even unlimited vacation
Your personal social media posts: are they really personal?
A Vermont State Police trooper was recently forced to resign as a result of comments he posted to his personal Facebook page. Could this happen to you or a member of your staff? The story in Vermont An unidentified concerned citizen notified the Vermont State Police about the trooper's Facebook posts, according to the Rutland Herald, and the agency proceeded to … [Read more...] about Your personal social media posts: are they really personal?
Do you have a practice bully?
By Lynne Curry bio At first you hear rumblings, and then they turn into a rockslide. If you have a practice bully, a domineering charge nurse, an it's-all-about-me IT manager or a physician so aware of the dollars he brings to your clinic that he could not care less about those he rides roughshod over, you've got a problem. What happens if you don't address a … [Read more...] about Do you have a practice bully?
$900 million in false billing results in charges against medical practices throughout the U.S.
Attorney General Loretta E. Lynch and Department of Health and Human Services (HHS) Secretary Sylvia Mathews Burwell have announced an unprecedented nationwide sweep led by the Medicare Fraud Strike Force in 36 federal districts, resulting in criminal and civil charges against 301 individuals, including 61 doctors, nurses, and other licensed medical professionals, for their … [Read more...] about $900 million in false billing results in charges against medical practices throughout the U.S.