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Managing staff

Overlooked opportunities within the revenue cycle: The three Ps

November 17, 2017

By Trent Iden  bio If your organization is like most across the healthcare system, stagnant or reduced reimbursement is mangling your margins. When revenue is restricted, it becomes ever more important for physician practices to keep their revenue cycle spinning by collecting the fees due to the organization, and in a cost-effective way. Revenue cycle performance is a … [Read more...] about Overlooked opportunities within the revenue cycle: The three Ps

4 common mistakes that lead to high accounts receivables

November 10, 2017

By Ricki Ransom  bio Now more than ever, physicians need to closely monitor the impact health insurance plans have on their revenue cycle management. The hard truth is, high AR is an indicator that RCM performance improvements should be made in your practice immediately. So what are the red flags you should look out for to lower your practice's AR? According to … [Read more...] about 4 common mistakes that lead to high accounts receivables

Just how truthful is that applicant’s resume? Here’s how to find out

November 10, 2017

There's always tough competition for a good job. And sometimes, to beat out the competition, people do more than brush up their resumes. Some fabricate the facts to get in a better position for winning a job. But there's a way to sort out the facts from the fiction, says Michelle Taylor, PhD, of Taylor Consulting in Huntington Beach, CA, a company that provides psychological … [Read more...] about Just how truthful is that applicant’s resume? Here’s how to find out

Concierge Medicine vs. Direct Primary Care

November 3, 2017

By Nick Hernandez  bio The shortage of physicians was already an issue in the United States ... and then came the Affordable Care Act, which exacerbated the problem immensely. In fact, the Association of American Medical Colleges now estimates that there will be a shortage of 91,500 doctors by 2020.  This added demand for healthcare means physicians will simply have … [Read more...] about Concierge Medicine vs. Direct Primary Care

Three ways to handle staff complaints

November 3, 2017

This Reader Tips idea is a triple one. It comes from a consultant and also from a manager, and it is three approaches to solving a single problem – dealing with one staffer's complaint about another. The consultant is Cindy Fondren-Muise, a practice management consultant in Peyton, CO, who has also served as practice administrator of a pain management clinic. And the … [Read more...] about Three ways to handle staff complaints

Tattoos and piercings: what’s your policy?

November 3, 2017

If ink and body jewelry seem more prevalent than they once were, it's not your imagination. Tattoos and piercings have become commonplace, especially among people of a certain age. Consider these numbers from Statistics Brain, a website that aggregates research data. Taking into account all age groups, 23 percent of American women and 19 percent of American men have one or … [Read more...] about Tattoos and piercings: what’s your policy?

Employment Law Update: The Weinstein Edition

October 27, 2017

By Mike O'Brien  bio Harvey Weinstein all over our news feeds Your news feed, like mine, has exploded with references to someone named Harvey Weinstein for the past few weeks. What's up? Weinstein is a well-known American film producer and former film studio executive. He and his brother co-founded Miramax, which produced several popular independent films. Several … [Read more...] about Employment Law Update: The Weinstein Edition

Defuzzifying dangerous company cultures

October 20, 2017

By Rex Conner  bio Google's recent events have called into question its company culture, and the cultures of others in Silicon Valley. The questions swirling around the company culture will continue long after the current situation is resolved. With that news and other high-profile company cultures in the spotlight, it's strange that no one is talking about the roots … [Read more...] about Defuzzifying dangerous company cultures

Preventing an active shooter tragedy and saving your life

October 13, 2017

By Lynne Curry  bio According to the Bureau of Labor Statistics, workplace homicides are on the rise. Forty-four or 69.8% of the sixty-three incidents for which analysts have determined the incident's duration ended in less than five minutes. Twenty-two incidents ended in less than two minutes. Sixty percent of the incidents ended before police arrived on the … [Read more...] about Preventing an active shooter tragedy and saving your life

Specific acknowledgement, specific recognition create a happy, productive staff

October 13, 2017

What's the one element that makes people pleased to come to work every day? Appreciation from the boss. Appreciation is so important that the Department of Labor cites lack of it as the No. 1 reason people leave their jobs, says attorney and business coach Nora Riva Bergman of Real Life Practice in Tarpon Springs, FL. And appreciation goes a long way, because it gets staff … [Read more...] about Specific acknowledgement, specific recognition create a happy, productive staff

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