To choose the right job candidate, look beyond the hard skills of education and experience and place heaviest emphasis on four soft skills. They are: the performance mindset willingness know-how personality Miss any of those four, and the hire is going to be a disaster, says business consultant, trainer, and coach Patrick Valtin, author of the book,"No-Fail Hiring." It's … [Read more...] about The four aces of hiring: work attitude, willingness, know-how, and personality
Managing staff
Surviving seven types of nightmare personalities
They may do good work but their obnoxious personalities spawn resentment and negativity. Don't hesitate to strike hard at negative staffers, says Blaine M. Loomer, a management consultant and author of the book, "Corporate Bullsh*t: A Survival Guide." Let them carry on and the office can get more unpleasant every day—for both management and staff. He lists the seven most … [Read more...] about Surviving seven types of nightmare personalities
The Tax Cuts and Jobs Act: Are you and your staff getting the most out of each paycheck?
Sixty-eight percent of employees are not sure how the Tax Cuts and Jobs Act (TCJA) will impact their finances, according to the 2018 "Getting Paid In America" survey conducted by the American Payroll Association. "With recent changes to tax laws, it's more important than ever that employees review their current tax withholding," said Dan Maddux, executive director of the APA. … [Read more...] about The Tax Cuts and Jobs Act: Are you and your staff getting the most out of each paycheck?
5 ways high-performance organizations make meetings effective
By J. Elise Keith bio Every organization has to figure out how to make meetings productive. It's a complex challenge. To be effective, each meeting needs to engage the individual talents of the people involved, work to achieve the organization's specific goals for the moment, and do so in a way that's both culturally relevant and contextually sensitive to the world around it. … [Read more...] about 5 ways high-performance organizations make meetings effective
Are you managing or mentoring your staff?
Good managers manage. If this seems like an obvious statement, consider the many areas of the practice you manage: patient scheduling, billing and collections, purchasing and leasing, office technology, compliance, and others. You also manage a staff. If this, too, seems obvious, ask yourself a question: Have you ever taken the time to think about what "managing a staff" … [Read more...] about Are you managing or mentoring your staff?
Model Employee Social Networking Policy
Why you need this model policy: This model policy will help you protect your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking. How this model policy helps you: The key to protecting your practice is by implementing clear and specific policies to establish your right to discipline employees for social … [Read more...] about Model Employee Social Networking Policy
7 steps to safely terminating an employee
Properly terminating an employee to minimize the chances of repercussions starts with gathering all the facts and considering all the factors, says HR attorney Chris Lessard, J.D. Solution Center Advisor to CEDR HR Solutions. Here are his recommendations on how to do that, in seven steps. Step 1: Separate the relevant from the irrelevant Your first step involves reviewing … [Read more...] about 7 steps to safely terminating an employee
Compliance perspective: How to keep an employee from damaging your practice on social media
In the cyber age, protecting your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking is a business imperative. But how? To find out, keep reading. . . It is your business The starting point is recognizing that social networking by employees is not purely a private matter. Over the past decades, courts and … [Read more...] about Compliance perspective: How to keep an employee from damaging your practice on social media
Can your employee handbook help you safely terminate an employee?
If you ever need to terminate an employee, one of the best tools you can have is an employee handbook that sets out clear policies and is kept up-to-date with changes in employment laws, says Chris Lessard, a California attorney who specializes in HR issues. Lessard, who is J.D. Solution Center Advisor to CEDR HR Solutions, says employee handbooks can protect medical practice … [Read more...] about Can your employee handbook help you safely terminate an employee?
How to eliminate meeting pain points and stop wasting time
Love 'em or hate 'em, meetings are an essential platform for sharing information, brainstorming new ideas, and collaborating as a team. But are they always necessary? It doesn't seem so, finds new research from Accountemps. Professionals surveyed said they spend more than one-fifth (21 percent) of their work hours in meetings but feel a quarter of that time is wasted. Workers … [Read more...] about How to eliminate meeting pain points and stop wasting time