Somebody probably helped you move ahead in your career in medical administration. Now it's your turn to help another person progress in your field. Chances are this younger colleague is a millennial, born between 1981 and 1996. Here are some potential pitfalls to be aware of when mentoring millennials: Assumptions about their values and motivations: It is important to avoid … [Read more...] about Six mistakes to avoid when you mentor millennials in your medical office
Managing staff
Managers hold the key to employee engagement and retention
With many workplaces now allowing hybrid work, new complexities in managing the workplace are emerging, says the The Conference Board in a new report. Recent evidence suggests that productivity among US workers has declined significantly from heights experienced during the pandemic. Remote and hybrid work arrangements combined with ill-prepared managers may be a cause. Why it … [Read more...] about Managers hold the key to employee engagement and retention
Praise is nice but a year-end bonus is better
A year-end bonus can be a powerful tool for reminding your staff their hard work and commitment and the company’s overall growth and success are closely intertwined. And according to a survey of employers, 50% of companies plan to award year-end bonuses in 2022. While this is down from 63% last year, it’s a sign that staff retention remains top of mind for many … [Read more...] about Praise is nice but a year-end bonus is better
Do you just open your mouth and let the words fly?
By Lynne Curry When you’re upset with another person, do you open your mouth and let your emotions erupt and words fly? If you want to resolve an interpersonal conflict, you can’t afford to blast the other person. While you may feel vindicated, you risk the other person attacking back, getting defensive or shutting down If you want things to become better and not worse … [Read more...] about Do you just open your mouth and let the words fly?
Inflation’s impact on employees and the workplace
By Lynne Curry What keeps your employees and coworkers up at night, and what does it mean to you as their employer or colleague? According to the U.S. 2022 Inside Employees’ Minds Report conducted by the HR consulting firm Mercer, which surveyed 4049 employees between Aug. 26 and Sept. 9, 2022, it’s financial worries, … [Read more...] about Inflation’s impact on employees and the workplace
5 lessons employers can learn from Elon Musk’s Twitter crises
By Lynne Curry When multi-billionaire and Tesla Motors CEO Elon Musk acquired Twitter on Oct. 27, he assumed leadership of a company that hadn’t earned a profit in eight of its ten years, By Nov. 4, eight days later, 1.3 million users had fled Twitter. Revenue dropped dramatically as advertisers, Twitter’s main revenue source, pulled out. One could feel sorry for Musk—except … [Read more...] about 5 lessons employers can learn from Elon Musk’s Twitter crises
Digital presenteeism: Faking you care, faking you’re even there
By Lynne Curry A surprising number of employees, determined to hold on to their “work from home” status and aware that managers and others suspect remote employees of working less than their required hours, practice digital presenteeism. Digital presenteeism involves remote employees demonstrating they’re hard workers by responding to additional emails, attending additional … [Read more...] about Digital presenteeism: Faking you care, faking you’re even there
Learn to recognize ‘gaslighting’ in the workplace
By Lynne Curry In the end, what saved “Ella” was a friend’s love of old movies. Worried about what she heard in their last call, her friend sent her a link to classic psychological thriller film "Gaslight" and texted, “I think this is what’s happening to you.” Ella had joined a large company headquartered in Chicago, with branch offices in Anchorage, Seattle, San Francisco. … [Read more...] about Learn to recognize ‘gaslighting’ in the workplace
Workplaces slow to get well from COVID-19 damage
By Lynne Curry You’ve heard that “long-haulers,” individuals with long COVID, suffer persistent COVID-19 symptoms that erode their quality of life. Anyone scanning the workplace soon realizes that some employers suffer from "long COVID". A few refuse employers treatment, expecting to get well on their own. Three symptoms signal an employer suffers "long COVID". Difficult … [Read more...] about Workplaces slow to get well from COVID-19 damage
Recession fears: Here’s how to avoid being laid off & what to do if you are
By Lynne Curry After months of talent wars triggered by the great resignation, the job market has again shifted, with business growth slowing and recession fears looming. Despite low unemployment rates, 3.5% nationally,1 over 60 percent of the 750 CEOs surveyed by the business research firm Conference Board expect a recession in the next 12 to 18 months1. Another 15 percent of … [Read more...] about Recession fears: Here’s how to avoid being laid off & what to do if you are