Effective patient payment collection is crucial for the financial stability and success of a medical office. However, it can be a challenging task to navigate the complexities of medical billing and ensure timely payments. To enhance your medical office's patient payment collections, it is important to implement strategies that streamline the billing process, improve patient … [Read more...] about 10 ways to get patients to pay up
Increasing profits
6 common problems in medical offices, and suggested solutions
Got a problem with your office? Chances are it's one of a half-dozen common problems for medical offices. Here are the problems and suggested solutions. 1 Streamlining Appointment Scheduling Problem: Patients often experience long wait times and confusion during the appointment scheduling process. Solution: Implement an online appointment scheduling system that allows … [Read more...] about 6 common problems in medical offices, and suggested solutions
6 steps to making good decisions
Should you subscribe to this billing platform or that one? Should you hire this receptionist candidate or that one? Should you create this kind of schedule or that one? Decisions, decisions! As a medical office manager, making informed and effective decisions is crucial to ensure smooth operations and provide quality care to patients. Here is some advice on how to approach … [Read more...] about 6 steps to making good decisions
Time blocking strategies for success: A guide for medical office managers
Managing the day-to-day operations of a medical office while juggling multiple tasks and projects requires smart time management. One powerful method for staying organized and focused is time blocking. By allocating specific blocks of time to different responsibilities, it's easier to boost productivity, streamline workflows, and keep projects on track. Here’s how time blocking … [Read more...] about Time blocking strategies for success: A guide for medical office managers
Six strategies to boost patient satisfaction
Improving patient satisfaction in a medical office is essential for providing quality healthcare services. Patient satisfaction is a subjective term for how a happy patient is with the medical care experience. It is an important metric for evaluating the quality of healthcare services delivered to patients. In today's healthcare environment, patients are increasingly becoming … [Read more...] about Six strategies to boost patient satisfaction
6 tips to keep your hybrid team productive
Creating a productive work environment has always been essential—but with the rise of remote work in recent years, building a hybrid workplace that supports both remote and on-site staff has become a top priority. Balancing flexibility with accountability can be a challenge, but the right strategies can help your medical office thrive. Here are six tips to foster productivity … [Read more...] about 6 tips to keep your hybrid team productive
Reminder: 2022 MIPS data submission period ends March 31
MIPS Eligible clinicians can submit their 2022 data through March 31. The Centers for Medicare & Medicaid Services (CMS) has opened the data submission period for Merit-based Incentive Payment System (MIPS) eligible clinicians who participated in the 2022 performance year of the Quality Payment Program (QPP). Data can be submitted and updated until 8 p.m. ET March 31. How … [Read more...] about Reminder: 2022 MIPS data submission period ends March 31
4-step plan to return overpayments
Do you have to return plan overpayments? The short answer is, yes. Of course, you must return money that isn’t yours. In fact, to be compliant with Medicare and most commercial payers, once you discover an overpayment, you’ve got to refund it within 60 days. That's the word from Michael J. Sacopulos, JD, founder and CEO of the Medical Risk Institute. "Sadly, I still speak … [Read more...] about 4-step plan to return overpayments
Is it a recession or not? The answer may surprise you
By Lynne Curry My in-box filled with questions after I posted a Recession Fears Loom blog. Readers asked how I made sense of the different views voiced by economists and politicians. As a medical office manager with responsibilities around staffing and profitability, you are probably watching to see which way the economy goes. Here’s the background, and my answer to “are we … [Read more...] about Is it a recession or not? The answer may surprise you
Submit your Promoting Interoperability measures and improvement activities
The Centers for Medicare & Medicaid Services (CMS) reminds you to submit Promoting Interoperability measures and improvement activities for consideration for future years of the Merit-based Incentive Payment System (MIPS). The MIPS Annual Call for Measures and Activities process allows clinicians, professional associations and medical societies that represent clinicians, … [Read more...] about Submit your Promoting Interoperability measures and improvement activities