By Karen Zupko Have you ever hired someone whose professed skill levels during the interview turned out to be lower than you were led to believe? It’s difficult to measure skills and abilities through interview questions alone. Unless you assess candidate skills using objective screening tools, you’ll often be disappointed. Here are 4 ways to reduce the … [Read more...] about How to find out if the candidate can actually do the job
Hiring
Adopt these four best practices for successful staff onboarding
A structured onboarding process can lead to a better start for your employees, resulting in better retention and productivity. That’s the word from Paul Edwards, CEO and founder of Cedr Solutions, a provider of custom employee handbooks, management software and HR support. He suggests these four best practices to add to your process. 1. Begin onboarding before your … [Read more...] about Adopt these four best practices for successful staff onboarding
Gen Z: Avoid crucial mistakes when managing them
By Lynne Curry Question: We’re hiring a group of young office interns this summer for a special project and are trying to figure out the best team member to supervise them. We’re thinking someone as close in age to them as possible. Your thoughts? Answer: You’re hiring Gen Z workers, individuals born after 1995. The oldest Gen Z workers are 27, and while similar to Gen Y … [Read more...] about Gen Z: Avoid crucial mistakes when managing them
It’s harder to find and keep office workers
Echoing reports of ongoing labor shortages, a new survey confirms that a vast majority of organizations are facing extreme difficulty finding and retaining qualified workers. But, the survey reveals, these challenges are no longer being driven solely by a lack manual services workers, as previous trends have indicated. Rather, office workers are now significantly harder to both … [Read more...] about It’s harder to find and keep office workers
Candidate ghosting: They’re just not that into you
Candidate ghosting is taking an increasing toll on employers, new research from talent solutions and business consulting firm Robert Half suggests. In a survey of more than 800 senior managers, more than four in 10 respondents (43 per cent) said it’s more common for job candidates to cut off communication now than two years ago. Why candidates ghost In a separate survey, … [Read more...] about Candidate ghosting: They’re just not that into you
A staffer hands you a two-week notice: What’s next?
By Paul Edwards It’s 4:30 on a Friday afternoon, and one of your employees knocks on your door asking to come in. They’re avoiding eye contact, they’re fidgety, nervous… This can’t be good news. You imagine accidentally shredded payroll reports, stolen laptops full of patient information, or something equally catastrophic. But when the employee tells you what’s going on, it’s … [Read more...] about A staffer hands you a two-week notice: What’s next?
Religious discrimination and pitfalls for diversity efforts
By Mike O'Brien Religious discrimination An Asian-American engineer who worked for a municipal utility in Stockton, California filed a lawsuit claiming that city officials belonging to the Church of Jesus Christ of Latter-Day Saints (the “Church”) sought to recruit, hire, and promote members of their own faith and that he was denied a promotion because he was a member of the … [Read more...] about Religious discrimination and pitfalls for diversity efforts
Job descriptions have hidden powers
By Paul Edwards When it comes to hiring practices, the job description is usually not top of mind for small practice entrepreneurs. In fact, it’s usually one of the last things on the HR to-do list of small medical offices. Still, if small business leadership understood how much heavy lifting a good job description can do, they would likely be seen as the first thing you need … [Read more...] about Job descriptions have hidden powers
We should have waited for reference checks
By Lynne Curry Question: When a long-term staffer passed away, we suddenly had a hard-to-fill position in our firm. We advertised, and when we got an acceptable candidate, offered him the position before completing reference checks. He’s already worked four days for us. What we’re learning from his references makes us worry we’ve selected the wrong candidate. Several … [Read more...] about We should have waited for reference checks
Prepare behavioral questions for the best interviews
By Paul Edwards bio Stop us if you’ve heard this job interview cliche before: In the middle of interviewing a candidate, the hiring manager asks, “What is your greatest weakness?” Without missing a beat, the candidate smiles slightly, folds their hands on their knees, and responds “My greatest weakness is that I work too hard.” Ugh! If you’ve ever been in a position to … [Read more...] about Prepare behavioral questions for the best interviews