One critical area of your responsibilities is human resources (HR). Effectively managing HR tasks is essential for creating a productive, compliant, and positive work environment. Here’s a breakdown of key HR responsibilities you’ll need to handle: 1. Recruitment and Hiring Finding the right people to join your team is fundamental to your office’s success. Your HR duties … [Read more...] about When You Wear Your HR Hat
Hiring
Why and How to Provide Translators for Patients
One critical area that can often be overlooked in a medical office is the need for translation services. For many patients with limited English proficiency (LEP), the ability to communicate effectively with healthcare providers can be a matter of safety, health, and trust. Providing accessible language services is not just a nice-to-have — it’s essential for your practice’s … [Read more...] about Why and How to Provide Translators for Patients
10 Hot Trends in Recruiting Healthcare Office Staff
Recruiting the right team members is one of the most impactful parts of managing a medical office, and the landscape of healthcare recruiting is constantly evolving. Staying aware of the latest trends can help you find quality candidates who are both a strong fit for your practice and equipped to handle the unique demands of a healthcare environment. Let’s explore some of the … [Read more...] about 10 Hot Trends in Recruiting Healthcare Office Staff
Payroll Part 2: How to Hire a Payroll Specialist for Your Medical Office
Hiring a payroll specialist for your medical office is a big decision. Payroll isn’t just about cutting checks—it’s about ensuring compliance with labor laws, maintaining employee satisfaction, and keeping the financial operations of your practice running smoothly. Here’s how you can find the right person for the job. Define the Role Clearly Before you … [Read more...] about Payroll Part 2: How to Hire a Payroll Specialist for Your Medical Office
How to Craft a Comprehensive Benefits Package for Your Office Staff
In today's competitive job market, offering an attractive benefits package is essential for medical offices looking to attract and retain top talent. For healthcare professionals and support staff alike, benefits can make a significant difference in their overall job satisfaction and quality of life. Crafting a comprehensive benefits package tailored to the needs of your … [Read more...] about How to Craft a Comprehensive Benefits Package for Your Office Staff
How to Hire Great Coding Staff for Your Medical Office
You know that having a strong team of coders is critical to the financial health of a medical practice. Coding is the backbone of the revenue cycle, making sure services are billed accurately and reimbursements arrive on time. The right coding staff can mean the difference between smooth operations and a mountain of billing headaches. Here’s how you can find and hire the best … [Read more...] about How to Hire Great Coding Staff for Your Medical Office
10 Tips for Hiring the Right Medical Office Cleaning Company
The job of cleaning your medical office isn't for just any cleaning company. The cleaners you contract must have expertise in infection control for the safety of patients and staff. From the reception area and waiting area to treatment rooms, back offices and breakrooms, all surfaces must be regularly and hygenically cleaned. Biohazards, sharps and chemicals can pose a … [Read more...] about 10 Tips for Hiring the Right Medical Office Cleaning Company
How to Compete for Administrative Talent in a Shrinking Labor Pool
Creative strategies to attract and retain great front-office staff If hiring front-office staff feels harder than ever, you’re not imagining it. Medical offices across the country are competing for a dwindling pool of qualified administrative workers—and the competition is fierce. What’s happening? The short answer: the labor pool is shrinking, and it's not bouncing back … [Read more...] about How to Compete for Administrative Talent in a Shrinking Labor Pool
July Is a Good Month to Set the Stage for a Smooth Fall Season
July might feel like the calm before the storm. With vacation schedules in full swing and fewer patient visits in many practices, it's tempting to ease off the gas. But this quieter month can actually be a powerful time to reset, catch up, and plan ahead. Here are smart ways to make the most of July in your medical office. 1. Catch Up on Projects That Got Pushed AsideRemember … [Read more...] about July Is a Good Month to Set the Stage for a Smooth Fall Season
How to Use Skills Tests in the Hiring Process
Hiring the right person can make or break a team’s success. Resumes and interviews only reveal part of the picture—sometimes the best way to evaluate a candidate’s potential is to see their skills in action. That’s where skills tests come in. If you’re involved in the hiring process and want a practical way to assess real capabilities, this primer will walk you through how to … [Read more...] about How to Use Skills Tests in the Hiring Process