The 2025 Medicare Physician Fee Schedule (PFS) introduces several key updates that impact payment policies, rates, and quality provisions: Payment Rates: There are refinements to codes for services addressing social determinants of health, with a focus on expanding the use of billing codes for social risk assessments and care coordination. Complexity add-on payments for … [Read more...] about Physician Fee Schedule Updates for 2025 hit Telehealth, Payment Policies, Rates and Quality
The October Theory: An Easy Strategy for Improving Your Work Life
By Lynne Curry Question: When I returned to my job last week from my annual three-week vacation, I stopped in the breakroom for coffee. To my surprise, my colleagues’ conversations didn’t center on the election like they had before I left. Instead, my coworkers buzzed with excitement about “goals” and “results.” I asked one coworker, “What’s up?” and he told me he and … [Read more...] about The October Theory: An Easy Strategy for Improving Your Work Life
CODING ALERT: Watch for ICD-10-CM and CPT Changes for 2025
For 2025, medical coding changes in ICD-10-CM and CPT codes are set to reflect more precise diagnostic details and updated guidelines across various medical conditions. Some of the key updates include: Mental Health: New ICD-10-CM codes will expand the classification of eating disorders, differentiating severity levels (mild, moderate, severe) and adding specific … [Read more...] about CODING ALERT: Watch for ICD-10-CM and CPT Changes for 2025
10 Hot Trends in Recruiting Healthcare Office Staff
Recruiting the right team members is one of the most impactful parts of managing a medical office, and the landscape of healthcare recruiting is constantly evolving. Staying aware of the latest trends can help you find quality candidates who are both a strong fit for your practice and equipped to handle the unique demands of a healthcare environment. Let’s explore some of the … [Read more...] about 10 Hot Trends in Recruiting Healthcare Office Staff
CHECKLIST: 7 November Tasks for a Smooth Medical Office Finish
As the end of the year looms, November is a perfect month to dive into key tasks that will set your medical office up for a productive finish and an even better start to next year. With the holidays around the corner, it's all about checking off high-impact items before things get even busier. Here are some essential areas to tackle this month. 1. Year-End Financial … [Read more...] about CHECKLIST: 7 November Tasks for a Smooth Medical Office Finish
Winning at Office Politics
By Lynne Curry Question: I lost another opportunity this week, one on which I had my heart set. It involved working on a strategic team with individuals pulled from all areas of the company to develop key initiatives for our future. I had so many ideas of exciting directions we could take that I’m heartsick I lost out. The woman that corporate management selected from … [Read more...] about Winning at Office Politics
Your interview notes could get you in trouble
By Dr. Steve M. Cohen bio Although workforce disasters usually make the headlines, there are a number of "basic" human resource tasks that should not be discounted. One is the job candidate interview. Theoretically, interviews should not be a problem. They're a common occurrence, with no possible traps, right? After all, the candidate just wants the job and you are … [Read more...] about Your interview notes could get you in trouble
Get ready for employment law updates coming in 2025
Coming up in 2025, there are several important employment law changes that managers in the U.S. should be aware of: Overtime Pay Threshold Increase: The Department of Labor (DOL) is expected to increase the salary threshold for overtime pay eligibility. Starting in early 2025, employees earning under $58,656 per year (up from $35,568) may become eligible for overtime pay … [Read more...] about Get ready for employment law updates coming in 2025
‘Well that was awkward!’
Awkward situations are bound to come up in any office, and handling them with a delicate touch can make all the difference. Navigating these moments effectively helps maintain a positive work environment and showcases strong leadership. Here are some common awkward scenarios—and how to handle them with grace. 1. Dealing with Personal Hygiene … [Read more...] about ‘Well that was awkward!’
How to improve your office team with cross-training
Cross-training in a medical office is a powerful strategy to boost your team's capabilities, enhance operations, and provide top-notch patient care. By broadening the skill sets of your staff, you create a more versatile workforce capable of handling diverse responsibilities. Advantages of Cross-Training Enhanced Flexibility: Example: A medical receptionist … [Read more...] about How to improve your office team with cross-training