By Steve M. Cohen bio Whether it's an after hours party or sporting event far from work, incidents that are away from the office may still be relevant to managers. One of my clients had an employee who was attending a son's baseball game on a summer evening. The employee was in the stands, enjoying a few too many beers, and became very vocal, profane, and … [Read more...] about What happens outside the office is still relevant
“O” is for obstetrics: coding for pregnancy and childbirth
By Judy Monestime bio ICD-10 CM's Chapter 15, Pregnancy, Childbirth, and the Puerperium are in the range of O00 (letter O, digit zero, digit zero) to O9A, an interesting coding coincidence given these letters "O" codes are for Obstetrics. Chapter 15 of ICD-10-CM includes categories O00-O9A arranged in the following blocks: O00-O08 Pregnancy with abortive … [Read more...] about “O” is for obstetrics: coding for pregnancy and childbirth
Your career
Related reading: Look back to lead forward Five realities of effective leadership … [Read more...] about Your career
Are your patients happy? Here’s how to find out
Monitoring the pulse of patient satisfaction is crucial to the health of your practice. Indeed, patient satisfaction can mean the difference between a thriving, profitable practice and one that’s barely breaking even. And since patients have a significant effect on the work environment, their satisfaction impacts your staff’s morale. In order to accurately … [Read more...] about Are your patients happy? Here’s how to find out
Model Form: Hepatitis B vaccine declination
Why you need this form: Employees may decline being vaccinated against Hepatitis B and you must prove you offered the vaccination. How to use this form: Use this model form, which comes right out of the OSHA standard, to comply with the written declination rules. … [Read more...] about Model Form: Hepatitis B vaccine declination
Medical leave gets formal for 50 employees and up
By Steve M. Cohen bio When it comes to sick leave in your office of 50 or more employees, you have to follow the doctor’s orders regardless of whether or not you think the reason for the leave is justified. Because most office managers are so singularly focused on their practice, they are appalled to learn of all the limitations placed upon them by … [Read more...] about Medical leave gets formal for 50 employees and up
Flu, not Ebola, poses biggest threat to workplace productivity
With the country’s attention focused on the Ebola virus, many American’s may overlook the fact that flu season is right around the corner. And, while it is impossible to predict how this flu season will compare to previous years, one thing is certain: Employers nationwide are likely to see millions of lost work days and billions of dollars in lost productivity. … [Read more...] about Flu, not Ebola, poses biggest threat to workplace productivity
Education resources for Spanish-speaking patients to display on your practice website
Spanish language patient handouts covering a wide range of medical topics, including Asthma (Asma), Atopic Dermatitis (Dermatitis Atópica), Contraception (Anticonceptivas), COPD (EPOC), Diabetes (Diabetes), Hypertension (Hipertension), Immunizations (Inmunizaciones), Obesity (Obesidad), Skin Cancer (Cáncer de Piel), and other chronic medical conditions, as well as videos and … [Read more...] about Education resources for Spanish-speaking patients to display on your practice website
PTO gives unquestioned days off plus a bank for catastrophes
The standard days-off policy has two downfalls, says the office manager of a six-physician, 16-staff office in North Carolina. One is that it isn’t fair, because some people abuse the sick leave and turn it into extra vacation days. The other is that keeping track of how long each person has been out and for what is a nightmare. So the office manager moved to a paid-time-off … [Read more...] about PTO gives unquestioned days off plus a bank for catastrophes
Understanding technology
Editor's picks: Mobile usage on the rise at medical practices, emphasis now on safeguards Survey finds digital technology is changing the physician-patient relationship Important guidelines for your medical practice website … [Read more...] about Understanding technology