If you have a detail-oriented staff member who is looking for a career change, you might want to groom her or him for a job as a medical records technician. A side benefit of the job is that it has made the List of the 10 Least Stressful Jobs for 2015, as identified by job search career portal CareerCast. In fact, it's No. 4 on the list. CareerCast's Least … [Read more...] about A less stressful medical office job
How to Build a Medical Office Staff that Cares
Presenter: Steve M. Cohen, Ed.D., C.M.C., President/Partner, Labor Management Advisory Group Inc. and HR Solutions: On-Call A Proven, Step-by-Step Plan to Identify and Remove Poor Performers … Encourage and Reward Top Performers … and Dramatically Improve Overall Staff Productivity and Morale … While Avoiding Common but Costly Employment Law … [Read more...] about How to Build a Medical Office Staff that Cares
Profit watch
Related reading: Are employees embezzling funds from your medical practice How the right payment technology can improve profitability at your practice How to keep the cash coming in … [Read more...] about Profit watch
Whistleblowers have more protection than you think
By Steve M. Cohen bio If you remember Edward Snowden, you might think that being a whistleblower is not a good thing. Snowden revealed a secret U.S. surveillance program that allegedly spied on U.S. citizens. After his revelations were made public, Snowden applied for political asylum in more than a dozen countries, seeking safety from espionage charges in the … [Read more...] about Whistleblowers have more protection than you think
Avoid these 5 deadly employment law traps
When someone is fired and can't get hired elsewhere, a claim against the former employer is an attractive way to generate more than a little income. Here are five danger spots where managers need to exercise special care. 1 Give me a reference and I won't sue Don't give a bad-news departing staffer a good reference in exchange for an agreement not to sue. The nightmare … [Read more...] about Avoid these 5 deadly employment law traps
Model Form: ABC Medical Office use of social media for pre-employment screening
Why you need this assessment: Information collected about individual job applicants is considered personal information subject to privacy laws, regardless of whether the information is publicly available online. You need to consider these privacy risks you face before using social media sites like Facebook to gather personal information about job applicants. How this … [Read more...] about Model Form: ABC Medical Office use of social media for pre-employment screening
Formulas for change
Related reading: Weekly applause sheet creates positive attitude among staff Curing the common code: 4 small shifts will help you move in a positive direction … [Read more...] about Formulas for change
Model Tool: Candidate rejection letter, job application
Why you need this model tool: After you've made a hiring decision, you have an obligation to get back to the people who applied for the position but did not get the job. How this model tool helps you: It can be difficult to know what to say to an applicant who was not hired. How to use this model tool: This model tool is a letter that can be customized for your practice … [Read more...] about Model Tool: Candidate rejection letter, job application
Career success
Editor's picks: Is your career headed nowhere? Personal vs. professional life: setting boundaries Legal education program for health care professionals now online … [Read more...] about Career success
The demise of sexual harassment: don’t bet on it
By Steve M. Cohen bio With issues such as bullying and workplace violence making the headlines, it might seem as if sexual harassment is no longer a major workplace issue. Don't bet on it. Sexual harassment continues to exist, and it's going to be a major workplace issue for as long as people are people. That's not to excuse insensitive or outright aggressive behavior, but … [Read more...] about The demise of sexual harassment: don’t bet on it