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Your career

Can you find the errors in these 8 sentences?

August 25, 2017

Proofing a document entails far more than looking for spelling errors and typos. Here are some sentences to proof. See how many errors you can find. The answers are below. 1. "Don't pass judgement on me," she whined, "its not easy laying out in the sun all day trying to get a tan." 2. Whose the person whose credit card was stolen? 3. "Yes, its Hinkle alright," the inspector … [Read more...] about Can you find the errors in these 8 sentences?

When a physician commits suicide

July 7, 2017

The death of a physician or staff member can be difficult for a practice. The loss has an emotional impact on the people who worked with the individual, and the person's passing leaves an obvious void. It also results in numerous practical issues the office manager must address. But a death by suicide takes loss to an entirely different level. And when a physician commits … [Read more...] about When a physician commits suicide

Telephone, email, v-mail, meeting new colleagues: how to look like a pro

June 23, 2017

In the professional world, proper communication counts big. Any manager or physician who wants to rise above the competition has to know communication etiquette, says Canadian etiquette consultant Jay Remer of St. Andrews, New Brunswick. People expect every doctor to know medicine. How they choose a doctor depends on whether they connect with the individual. And what makes the … [Read more...] about Telephone, email, v-mail, meeting new colleagues: how to look like a pro

How to make a mistake, survive the fallout, and keep the job

June 9, 2017

A mistake happens. It's serious. It's the manager's fault. Is it survivable? The best of managers make some of the worst mistakes, says Donna Flagg of the Krysalis Group, a New York management, marketing, sales, and training consulting firm. Flagg is also author of "Surviving Dreaded Conversations," a book on how to talk through unpleasant situations at work. Know how to … [Read more...] about How to make a mistake, survive the fallout, and keep the job

Personal vs. professional life: setting boundaries

June 2, 2017

"Boundary setting is really a huge part of time management," says world-renowned performance psychologist and author Jim Loehr. And, arguably, everyone needs to manage time, that precious commodity, in order to experience and enjoy life to the fullest. Yet, how do you set boundaries between your personal and professional life? In today's world of constant connectivity, is … [Read more...] about Personal vs. professional life: setting boundaries

3 guidelines for building your medical practice’s budget

May 12, 2017

By Nick Hernandez  bio It is once again time for medical practices to be working on their operating budget for the next calendar year. Unfortunately, too few practices actually take the time to create a meaningful budget, instead seeing the endeavor as complex and time-consuming, and usually resulting in something that won’t be used. Creating and following a budget involves … [Read more...] about 3 guidelines for building your medical practice’s budget

‘Dressing for success’ at the office counts far more than you think

May 5, 2017

Whether the manager is speaking to a group, to the doctors, or to a new patient, looks count, says image consultant Sandy Dumont of The Image Architect in Norfolk, VA. And Dumont backs up her assertion with research – limited research, but research nonetheless. She recently sat in a courtroom "for hours predicting which attorneys would win based on how they looked." And each … [Read more...] about ‘Dressing for success’ at the office counts far more than you think

How to master the art of delegation

April 28, 2017

When it comes to delegating work to staff, managers rarely hit a happy medium. Instead, they tend to fall at the ends of the spectrum: those who do not delegate enough and those who delegate too much. But by far, it is the under-delegators who are greatest in number. And it is under-delegation that most causes employees to lose interest in their jobs. Lack of delegation is … [Read more...] about How to master the art of delegation

How one irritated patient can start a social media firefight

April 21, 2017

By Lynne Curry  bio Here's the scenario: One of your physicians considers himself "a law unto himself." When an employee or patient protests how he treats them, he wastes no time telling the employee or patient why they are wrong or where to find the exit door. You've tried for years to get this physician to take it easier on people. No such luck. You've begged … [Read more...] about How one irritated patient can start a social media firefight

What we’re overlooking when it comes to time management

April 14, 2017

By Brady Wilson  bio Many times, I've seen business leaders send their employees off to time management courses in the hopes that the training will help increase engagement and productivity. Many times, I've seen those same leaders show bewilderment when the training doesn't seem to have any impact—or worse yet, results in employees being less engaged and less … [Read more...] about What we’re overlooking when it comes to time management

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