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team-building

Why you might want to give your employees the summer benefits they want

May 17, 2019

What do your employees want this summer? In a recent survey from staffing firm Accountemps, employees said the best summer perks their companies could provide to them are flexible schedules (52 percent) and early departure on Fridays (27 percent). But which perks are employers actually offering? Fifty-four percent of senior managers said flexible schedules, and only about one … [Read more...] about Why you might want to give your employees the summer benefits they want

5 actions to take when you hear, “I don’t trust you”

July 13, 2018

By Audrey Epstein  bio Talking about trust is tough in business. When a colleague tells you, "I don't trust you" your first instinct is probably to react defensively or aggressively, and rarely with curiosity and an openness to understand. You take "I don't trust you" as an attack on your character and an afront to your integrity. But trust is the foundation for strong, … [Read more...] about 5 actions to take when you hear, “I don’t trust you”

How I use disagreements to build stronger teams

April 13, 2018

By Audrey Epstein  bio Because I facilitate team sessions for a living, I've seen lots of team interactions—all kinds of drama, some shouting and tears, but also lots of laughter, joy, and bold action. Much about teamwork has been researched, dissected, and discussed. Yet lately, I've been thinking a lot about an unexplored topic: how to get team members to disagree. … [Read more...] about How I use disagreements to build stronger teams

4 steps to hit the reset button with your team in 2020

December 29, 2017

By Audrey Epstein  bio The New Year brings with it the opportunity for change, growth, and renewal. We commit to accomplish new goals or resolve to finally complete old ambitions. Most of us feel more optimistic at the beginning of the year. New Year's Resolutions are expected. Gym memberships go through the roof in January. The "fresh start" feel of each new year is … [Read more...] about 4 steps to hit the reset button with your team in 2020

Helping your doctor manage the practice

December 8, 2017

By Dr. David Black  bio A lot of contemporary literature I have seen in recent months has emphasized the need for leadership by the doctor instead of management. This literature defines the difference between leading and managing as having the team follow a leader versus managing as a function of supervising day-to-day operations. The reason for this emphasis is … [Read more...] about Helping your doctor manage the practice

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

Your Career

Do I Fire A Staffer Who Doesn’t Deserve It?

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

What to Do If You’re the One Who’s Always Late

How to Make Yourself More Valuable to Your Medical Practice

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