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Risk management

Signs of potential disaster were present at Walmart—Are they at your workplace?

December 9, 2022

By Lynne Curry There were signs of potential disaster that later erupted in six deaths when Walmart supervisor Andre Bing shot and killed six coworkers in November. There always are. Four decades of investigating violent workplace incidents have convinced me of this. “I didn’t want to say anything,” someone always says, “but….” “That was just ‘Jon,’ but we all sort of knew … [Read more...] about Signs of potential disaster were present at Walmart—Are they at your workplace?

What to do when an employee uses FMLA to cover drinking

November 10, 2022

By Lynne Curry Question: We suspect one of our employees of using intermittent FMLA leave to cover her abuse of alcohol. We see a clear pattern. She takes leave two to three Mondays a month. Prior to her requesting FMLA leave, she claimed occasional sick days on Mondays. Other employees have noticed her leaving early on Fridays as well. With this fact pattern and given the … [Read more...] about What to do when an employee uses FMLA to cover drinking

The dreaded “you’re fired” interview

October 19, 2022

By Lynne Curry You dread what you’re about to do. Even though your employee deserves to be fired, you hate firing anyone. You also fear the damage a fired employee can create with false wrongful termination allegations. If you’d to fire without backfiring and in a way that leaves the fired employee with dignity, here’s what you need to know. Do your job right Have you done … [Read more...] about The dreaded “you’re fired” interview

What you should know about new COVID-19 guidance

August 21, 2022

CDC is streamlining its COVID-19 guidance to help people better understand their risk, how to protect themselves and others, what actions to take if exposed to COVID-19, and what actions to take if they are sick or test positive for the virus. COVID-19 continues to circulate globally, however, with so many tools available to us for reducing COVID-19 severity, there is … [Read more...] about What you should know about new COVID-19 guidance

How to handle office romance in 2023

July 15, 2022

By Lynne Curry Three potential hot messes. In company Z, a senior manager considered his workplace a dating pool in which he fished. When he put the moves on a new female employee, the workplace grapevine ignited. In company Y, the head of marketing had serial crushes on one after another of the male management trainees. Because she was attractive and personable, several of … [Read more...] about How to handle office romance in 2023

Love contracts: Help for hot messes

July 15, 2022

They arrive at work separately. They never touch each other in your presence. Then, as you chair a meeting, you see his gray eyes seek hers out across the conference table. She returns his gaze; her eyes linger. Suddenly you know. The senior manager, despite all the sexual harassment seminars he’s attended, appears romantically intertwined with an accounting clerk. If you’re … [Read more...] about Love contracts: Help for hot messes

How to stay vigilant without hiring a surprise attack ninja

June 7, 2022

Remember the Pink Panther movies? Peter Sellers’ character, Inspector Clouseau, hired “Cato” to randomly attack him. He thought unexpected ninja attacks would keep him every vigilant. While the over the top comedy is ridiculous, it does remind us of how to approach cybersecurity. You do not need to hire someone with a kendo stick to beat your staff into compliance, but frequent … [Read more...] about How to stay vigilant without hiring a surprise attack ninja

5 ways your medical office can violate HIPAA

May 11, 2022

The HIPAA Privacy Act is a federal law that was established in 1996 to set provisions and standards for the protection of personal health information. The rule puts limits and conditions on the use and disclosure of patient medical information. It also gives patients the right to obtain a copy, examine, and request corrections to their records. Though most medical practices are … [Read more...] about 5 ways your medical office can violate HIPAA

Is your medical office vulnerable to Russian cyberattacks?

March 29, 2022

The White House is urging businesses to review and improve cybersecurity because of a heightened risk of cyber attacks from Russia. A statement from the Biden-Harris Administration advises businesses to take the following steps: Mandate the use of multi-factor authentication on your systems to make it harder for attackers to get onto your system; Deploy modern security … [Read more...] about Is your medical office vulnerable to Russian cyberattacks?

High at work: Anyone else smell that?

March 19, 2022

By Paul Edwards More often than you would think, we get calls from managers wondering what they can do about someone whom they think is impaired at work. When that happens, we immediately go into crisis control mode because, well, impairment at work is never acceptable. In this article, we are going to discuss impairment and odors from the perspective of marijuana … [Read more...] about High at work: Anyone else smell that?

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

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Do I Fire A Staffer Who Doesn’t Deserve It?

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