The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…
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The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…
A few years ago, a North Carolina pediatric practice realized that the front desk is not the best place to check people in, make return appointments, and…
Any office experiences negative feelings among staff. But Sharon Hunter, manager of Granbury Internal Medical Associates in Granbury, TX, found…
Everyone knows handwashing reduces the transmission of illness. Why then is it so difficult to get staff to comply? Experts recommend four strategies to promote handwashing…
A new manager comes to a medical practice with enthusiasm and new ideas. But it’s easy to allow both to get sidelined by a…
Staff meetings aren’t enough, says Martha King, practice manager of Portland Surgical Associates in Portland, ME. They generally cover…
Pediatric Medical Group of Santa Maria, located in Santa Maria, CA, has found a way to quadruple the amount of well child and well baby exams at its…
A four-physician surgery practice has reduced its receivables significantly with a collection approach that begins when a bill gets to be…
Staff often have good recommendations, particularly for customer service. So to make sure they stay on the lookout for…