QUESTION If one of our employees gets a DUI, do they have to notify us? ANSWER It depends. EXPLANATION There are at least four factors affecting whether the employee would have to come forward and tell you about the DUI? Your HR policies: What, if anything, do your current policies say about whether employees must notify you of their DUIs? Conviction or arrest? If the … [Read more...] about Must Employee Notify Employer of DUI?
Managing staff
Five reasons you need an employee handbook
By Julie Ellison bio For many employers, the idea of creating an Employee Handbook is overwhelming. But the importance of having one should outweigh that hesitancy given the peace of mind it can provide you while you are busy running your law firm or business. An Employee Handbook is your roadmap for what your employees can expect from you and what you expect from your … [Read more...] about Five reasons you need an employee handbook
She almost lost her job to jealous sabotage
By Lynne Curry bio Through no fault of her own, “Loni” almost lost her job. When she called me requesting coaching, she told me told me she’d been with her company for 11 months. For the first nine, she’d been on the fast-track to a senior management position. Two months ago, everything changed. Last Friday morning, her CEO had told her to “pull it together or you’re out.” She … [Read more...] about She almost lost her job to jealous sabotage
Hiring and firing risk factor: careless words
Today’s administrators need to be aware of the casual – albeit well meant – words that are bringing on claims of discrimination. Legal risks of both hiring and firing include careless words, says employment law attorney Donald W. Benson, a partner with Hall Booth Smith in Atlanta. The friendly hiring remark The dangers start with the interview, where a wrong comment can … [Read more...] about Hiring and firing risk factor: careless words
Six steps to prepare for an active shooter event in the workplace
Active shooter events are devastating and unpredictable, says Melissa Gonzalez Boyce, a legal editor for XpertHR. She also points out that, unfortunately, the frequency of these incidents has increased, and often occur in a place of business. "Due to recent events, I believe more organizations are seeing the need for policies to prepare their employees for such an … [Read more...] about Six steps to prepare for an active shooter event in the workplace
The plain and practical side of medical office managing
Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing people. Here are solutions to many of the ongoing and aggravating issues managers face every day. They don't come from management school. They are the wisdom of consultants and of managers in medical offices. And they are all simple, workable … [Read more...] about The plain and practical side of medical office managing
Easy ways to make your medical office healthier
A medical practice focuses on patient health and well-being. Yet, too often, the workplace doesn't promote staff health and well-being – and, in fact, detracts from it. Why does it matter? A healthy workplace encourages staff engagement and productivity, which has a direct impact on the profitability of the practice. To evaluate your workplace, and make necessary … [Read more...] about Easy ways to make your medical office healthier
Missouri staff train each other on solving the day-to-day issues
The best staff training, says a Missouri medical office manager, is the training staff give one another. At the OB/GYN office, staff do just that. They hold training sessions for one another on a "when-needed, what's-needed, and who-needs-it" basis. The office has four physicians and 25 staff. There's no set routine. The manager simply schedules an in-service whenever she sees … [Read more...] about Missouri staff train each other on solving the day-to-day issues
How to conduct fair and effective performance reviews
It may be the most common target for Dilbert cartoons, but the performance review is an ethical obligation for a manager. Every employee in every job setting wants to know two things: What do you expect of me? and How am I doing at meeting your expectations? A manager has an obligation to answer those questions, says Dick Grote, a management consultant specializing in … [Read more...] about How to conduct fair and effective performance reviews
The myth of multitasking
It's a typical day at work. You're on the computer, entering data, while you're talking on the phone. A staff member comes to your office door, stack of papers in hand, and you motion for her to come in and put the papers on your desk. You continue your phone conversation, momentarily removing your hands from the keyboard in order look through the papers. You're a multitasking … [Read more...] about The myth of multitasking