Medical Office Manager

Managing staff

When employees don’t want to return to work the way it was

By Lynne Curry bio Question: I’ve been working from home since late March. At first I thought I’d hate working remotely; instead I love it. My work day is relaxed because I don’t have to put up with my micro-managing supervisor and can walk my dog during the day rather than waiting until after five. Working at home gives me something I haven’t had for a long time, work/life … [Read more...] about When employees don’t want to return to work the way it was

Model COVID-19 Medical Screening Policy

Regulators have made it clear that given the unique circumstances of the COVID-19 pandemic, employers may implement pre-screening measures to ensure that people who have or may have the virus don’t get into work and spread it to others. But limits still apply and you can get into a lot of trouble if you don’t follow them. Here’s a Model Policy your lab can adapt that provides … [Read more...] about Model COVID-19 Medical Screening Policy

Avoid these mistakes when creating staff development plans

By Cheryl Toth bio For nine consecutive years, “lack of career development” has led the reasons why employees quit. To reduce the costly turnover that results from these resignations, many practice managers are looking for ways to develop and enhance the skills of their team. A straightforward way to approach this is to create a professional development plan for each … [Read more...] about Avoid these mistakes when creating staff development plans

Before you let your employees work remote

By Paul Edwards bio In light of growing concerns surrounding coronavirus, many businesses are wondering if they will be faced with a decision to send employees home and/or close their doors for a period of time. One popular idea to address these concerns is to offer remote work (or ‘telework’) options. If you don’t regularly have remote workers, this may not be something … [Read more...] about Before you let your employees work remote

Practical guidance for medical office employers handling coronavirus

By Paul Edwards bio We know there is a lot of information (and misinformation) out there about the coronavirus (COVID-19) and how to handle it in the workplace. Our goal is to provide you with guidance on how to handle this as an employer—practical solutions for the impact the coronavirus may have on your business. If an employee is sick, can I send him/her home? If an … [Read more...] about Practical guidance for medical office employers handling coronavirus

4 steps prepare your medical office for coronavirus disease

The true impact of a COVID-19 outbreak in a U.S. community cannot be predicted. However, all healthcare facilities can take steps now to prepare for such an outbreak and protect both their patients and staff. 1 Be prepared: Stay informed about the local COVID-19 situation. Know where to turn for reliable, up-to-date information in your local community. Monitor the CDC … [Read more...] about 4 steps prepare your medical office for coronavirus disease

Don’t cast out a truth teller

By Lynne Curry bio “Morgan” was the one person who took issue with the CEO’s presentation of his new initiative. Before she voiced her concerns, the 12 other managers around the conference table had nodded appreciatively when the CEO made each of his points. Several other managers secretly shared Morgan’s doubts, but no one came to her aid when the CEO looked irritated. Six … [Read more...] about Don’t cast out a truth teller

Must Employee Notify Employer of DUI?

QUESTION If one of our employees gets a DUI, do they have to notify us? ANSWER It depends. EXPLANATION There are at least four factors affecting whether the employee would have to come forward and tell you about the DUI? Your HR policies: What, if anything, do your current policies say about whether employees must notify you of their DUIs? Conviction or arrest? If the … [Read more...] about Must Employee Notify Employer of DUI?