By Lynne Curry The manager called me, completely frustrated with his team. He told me his employees were negative; blamed each other for problems; didn’t communicate with him or take accountability and didn’t buy-in to important initiatives. He asked me to talk with his key employees and tell me how to fix them. When I met with him afterwards, I asked, “How honest do you want … [Read more...] about Is the problem you?
Managing staff
Staffers push back about returning to work
By Lynne Curry Question: We’re getting enormous pushback from our staff to an email we sent out stating that billing and clerical employees need to return to the workplace. At the same time, our organization can’t survive if we let all the employees who want to work from home do so. It’s not fair to our patients or the employees who show up at work. Further, when I call … [Read more...] about Staffers push back about returning to work
Performance reviews: Dread them? Ditch them? Replace them?
By Lynne Curry Do you dread filling out annual performance reviews? Do you wonder about their effectiveness? You aren’t the only one with doubts. A Gallup survey reports that only 14% of employees strongly agree their performance reviews inspire improvement.1 According to 58% of executives surveyed, their company’s current performance management system produces neither higher … [Read more...] about Performance reviews: Dread them? Ditch them? Replace them?
Burnout building for 43% of workers, research shows
Many workers are worn out and ready to make up for lost vacation time, new research shows. More than 4 in 10 professionals surveyed (43 per cent) said they are more burned out on the job today compared to a year ago, up from 33 per cent in a similar 2020 poll. The new survey by global staffing firm Robert Half shows employees experiencing increased fatigue, with 42 per cent … [Read more...] about Burnout building for 43% of workers, research shows
Survey: 60 percent of US workers concerned about their mental health in pandemic’s aftermath
Amid growing anxiety about the pandemic’s impact on wellbeing, a new survey finds that US workers rank mental and psychological wellbeing as one of their biggest wellness concerns. Despite these worries, The Conference Board survey reveals that participation in programs including mental health resources and Employee Assistance programs has dropped. On the upside, the … [Read more...] about Survey: 60 percent of US workers concerned about their mental health in pandemic’s aftermath
1 in 3 remote workers may quit if required to return to the office full time
More employers are calling workers back to the office, but will they readily return? A new study by a global staffing firm shows that about one in three professionals (33 per cent) currently working from home due to the pandemic would look for a new job if required to be in the office full time. What workers want More than half of all employees surveyed (51 per cent) said … [Read more...] about 1 in 3 remote workers may quit if required to return to the office full time
Three White House announcements for employers
President Biden calls on employers to provide paid time off for employees to get vaccinated In a White House press release dated April 21, 2021, President Biden called “on every employer in America to offer full pay to their employees for any time off needed to get vaccinated and for any time it takes to recover from the after-effects of vaccination.” The White House statement … [Read more...] about Three White House announcements for employers
Court gives guidance about return to onsite work and ADA
By Mike O’Brien In ADA Case, Tenth Circuit says onsite work may be essential One of the most frequent questions that the writers of these updates receive is whether employers who moved to a remote workplace in response to the COVID pandemic may now recall employees to onsite work. Generally, we’ve advised employers that they are free to require onsite work, although they may … [Read more...] about Court gives guidance about return to onsite work and ADA
5 action steps for regaining staff trust
By Lynne Curry bio When employees or colleagues no longer trust you, they don’t tell you. Why would they? They don’t trust how you might react to what they say. Their distrust descends below the surface, though it shows up in them keeping their distance from you. Distrustful employees or coworkers protect their backsides. They withhold information. Their morale and … [Read more...] about 5 action steps for regaining staff trust
Most of your medical office employees are vaccinated. Now what?
By Lynne Curry bio Most of your office staff have received vaccines. Those who remain unvaccinated either haven’t decided whether they will or have refused to get vaccinated. What’s next? Can you relax your workplace protocols? How do you handle the conflicts between vaccinated and unvaccinated employees and those who differently interpret safety protocols? New CDC … [Read more...] about Most of your medical office employees are vaccinated. Now what?