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READER TIPS

Try these no-cost ways to boost staff morale

To have good employees, an office “has to treat people right,” says Sabrina Hebert, manager of Northlake Surgical Associates…


. . . read more


 
YOUR CAREER

Overloaded at work? Here’s what you should do

You have more work than you can handle—and no matter how hard you work, you can’t seem to get ahead. In fact, it’s gotten to the point that…


. . . read more

MANAGEMENT SKILLS

Matching your management style to your employee’s personality

Much like one bad apple, one bad employee can spoil the whole bunch in your office, says…


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RISK MANAGEMENT

4 immediate steps to take when an office romance blossoms

To meet that one special guy or gal. . . . It’s the stuff dreams are made of. But when that love connection takes place within…


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READER TIPS

Use weekly meetings with doctors to keep office running smoothly

Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…


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WORKING WITH PHYSICIANS

Keep your job by learning ways to stay neutral

The job of managing a medical office can be unpredictable, because there’s not the luxury of answering to just one…


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MANAGING STAFF

Creating a peaceful office environment

It goes without saying that office conflict, poor attitudes, and negative staffers undermine peace and tranquility. But any bad behavior you bring to the workplace also…


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MANAGING STAFF

“Why are you leaving us?” 5 key questions to ask staffers who resign

There’s good information to be had from a staffer who’s leaving.
People who have resigned “don’t have a hidden agenda.” They tend to be candid…


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YOUR CAREER

How to be a strong manager even when dealing with over-controlling physicians

The sad truth about working in a medical office is that a manager often has no real job description and not much authority…


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YOUR CAREER

Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…


. . . read more


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