To have good employees, an office “has to treat people right,” says Sabrina Hebert, manager of Northlake Surgical Associates…
YOUR CAREER
Overloaded at work? Here’s what you should do
February 15, 2019 by
You have more work than you can handle—and no matter how hard you work, you can’t seem to get ahead. In fact, it’s gotten to the point that…
MANAGEMENT SKILLS
Matching your management style to your employee’s personality
February 8, 2019 by
Much like one bad apple, one bad employee can spoil the whole bunch in your office, says…
RISK MANAGEMENT
4 immediate steps to take when an office romance blossoms
February 8, 2019 by
To meet that one special guy or gal. . . . It’s the stuff dreams are made of. But when that love connection takes place within…
READER TIPS
Use weekly meetings with doctors to keep office running smoothly
February 8, 2019 by
Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…
WORKING WITH PHYSICIANS
Keep your job by learning ways to stay neutral
February 1, 2019 by
The job of managing a medical office can be unpredictable, because there’s not the luxury of answering to just one…
MANAGING STAFF
Creating a peaceful office environment
January 25, 2019 by
It goes without saying that office conflict, poor attitudes, and negative staffers undermine peace and tranquility. But any bad behavior you bring to the workplace also…
MANAGING STAFF
“Why are you leaving us?” 5 key questions to ask staffers who resign
January 11, 2019 by
There’s good information to be had from a staffer who’s leaving.
People who have resigned “don’t have a hidden agenda.” They tend to be candid…
YOUR CAREER
How to be a strong manager even when dealing with over-controlling physicians
January 4, 2019 by
The sad truth about working in a medical office is that a manager often has no real job description and not much authority…
YOUR CAREER
Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out
December 31, 2018 by
To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…
