Why don’t those staffers perform the way the manager wants them to perform? To a great extent it’s because there’s no connection between the staffer and the…
YOUR CAREER
Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out
August 6, 2018 by
To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
August 6, 2018 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
MANAGING STAFF
Creating a peaceful office environment
August 6, 2018 by
It goes without saying that office conflict, poor attitudes, and negative staffers undermine peace and tranquility. But any bad behavior you bring to the workplace also…
READER TIPS
Ohio staff spend one day a month in each of the other positions
July 27, 2018 by
The profit margin is so small that no medical office can afford to have people doing bits of work, says the manager of a…
MANAGING PATIENTS
How to handle patient abuse of workers’ compensation or disability claims
July 27, 2018 by
Most likely you’ve already learned to manage the administrative issues and challenges related to workers’ compensation and disability claims…
YOUR CAREER
Do you have the ‘right stuff’ to be a successful medical office manager?
June 29, 2018 by
As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…
TECHNOLOGY
What? Not another upgrade!
June 29, 2018 by
How to ensure a smooth transition when you upgrade your EMR software or install a new system
Just when everyone is trained and comfortable with your EMR system, along comes…
PRODUCTIVITY
Is your career headed nowhere?
June 22, 2018 by
In your role as medical office manager, you no doubt set goals for the practice and your staff. But have you taken the time to think about your…
READER TIPS
Roundtable discussions focus on ‘whatever anybody needs help with’
June 22, 2018 by
Staff meetings aren’t enough, says Martha King, practice manager of Portland Surgical Associates in Portland, ME. They generally cover…
