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YOUR CAREER

Do you have the ‘right stuff’ to be a successful medical office manager?

As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…


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TECHNOLOGY

What? Not another upgrade!

How to ensure a smooth transition when you upgrade your EMR software or install a new system
Just when everyone is trained and comfortable with your EMR system, along comes…


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MANAGING STAFF

What to do when a staffer lodges a valid complaint against a doctor

Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a physician, the situation can get grim. Confronting the doctor could put the manager in…


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HIRING

The best ways to find and hire qualified office staff

Recruiting staff
Do you struggle to find qualified office staff who are also a good fit for your practice? It can be very difficult to figure…


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YOUR CAREER

Asking for a raise

One of the most frequently asked career questions is, “What is the best way to ask for a raise?”
Not surprising, a frequently…


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READER TIPS

Use weekly meetings with doctors to keep office running smoothly

Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…


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MANAGING STAFF

The plain and practical side of medical office managing

Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…


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MANAGING STAFF

Why your medical practice needs job descriptions

Small businesses, including medical practices, often try to get by without formal job descriptions. The thinking is the manager knows what…


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TRAINING

In California office, the training starts on day 1 and never ends

No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool for it all is…


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MANAGING STAFF

These 7 ergonomic basics can make your staff healthier and happier

Ergonomics is good economics.
When the work areas are in sync with the people spending their days in them, there’s no time lost to sick days and no money lost to low productivity, says…


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