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MANAGING PEOPLE

How to handle 5 common types of problem staffers

Every office has its problem employees. And confronting them is a task every manager dreads. There is, however, an easy way to…


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TERMINATION

What every office manager needs to know about ‘at-will’ employment

What does at-will employment mean? It means that either the employer or the employee can end the relationship at any time and…


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TECHNOLOGY

When patients can’t get into the doctor’s office, but need medical attention

Telehealth offers options for patients who seek medical attention for common ailments but can’t get in to see a doctor. Recognizing the need, and the opportunity, health care providers are increasingly embracing…


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RISK MANAGEMENT

Massachusetts doctor indicted in Anti-Kickback case

A Massachusetts gynecologist was arrested in connection with allegedly accepting free meals and speaker fees from a pharmaceutical company in return for prescribing its osteoporosis drugs, allowing pharmaceutical sales representatives to access patient records, and lying to federal investigators.
The physician was indicted on one count of violating the Anti-Kickback Statute, one count of wrongful disclosure of individually identifiable health information, and one count of…

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EMPLOYEE BENEFITS

Paid sick leave: what medical practices need to know

Currently, there is no federal law that requires private sector employers, including medical practices, to provide paid or unpaid sick leave, explains a new report from XpertHR, an online service for HR professionals from Reed Business Information.
Without federal legislation in place, however, several states and local jurisdictions have taken matters into their own hands by creating their own paid sick leave laws to protect employees who may otherwise be forced to choose between going to work sick or losing pay and, in some cases, their jobs…

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MANAGING THE OFFICE

Electronic cigarettes: why your practice needs a “vaping” policy now

Your employment policies address cigarettes, and so you think you have the smoking issue covered. Well, think again. Electronic cigarettes have created new challenges for employers.
Electronic cigarettes, also known as e-cigarettes, first became available in the United States in 2006 and have grown in popularity. Designed to look like cigarettes, they are battery-powered devices, usually made of plastic or metal, that convert liquid nicotine into a mist, or…

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TERMINATION

Protect yourself legally and physically when you fire a staffer

Besides being unpleasant, firing a staffer is dangerous.
There are two concerns, says employment law attorney Denise I. Murphy of Rubin and Rudman in Boston.
Of first importance is the physical safety of the manager and everybody else in the office.
Of second importance is legal safety. The manager has to minimize the risk of a claim of wrongful termination, discrimination, or wage and hour violation. “There’s no need to buy a lawsuit.”
You’re fired; we’re sued
The first concern is how to set up the you’re-fired meeting, and there the concerns are invasion of privacy and protection of the office’s…

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MANAGING THE OFFICE

Money motivates EHR adoption

The Department of Health and Human Services’ Office of the National Coordinator released a data brief in December addressing what motivates physicians to implement electronic health records (EHR) and the answer is … money. The data briefing reveals that financial incentives and reimbursement are currently the top reasons physicians decide to implement EHR.
Physicians are eligible for financial incentives through the meaningful use program if they meet specific requirements for EHR systems.
Physician reimbursement can also be affected by EHR. For example, under the 2015 Physician Fee Schedule, physician payment for chronic care management can…

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MANAGING STAFF

Are you violating state “time off” requirements for employees who are parents?

Although back-to-school season rolls around every year, it always seems to bring a level of stress for working parents. And is it any wonder?
A new schedule and new commitments require finding ways to meet all the demands of daily life. For households with two working parents, it can be extremely difficult; and for single-parent households, even more so.
It’s easy for employers and managers to dismiss the issue as “not my problem,” but, in reality, it is your problem. Like it or not, the line between personal and professional life got…

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COMPLIANCE

What you need to know about medical marijuana

With medical marijuana now legal in 20 states and Washington, D.C., and legislation pending in 13 other states*, medicinal use of cannabis has very much become a national issue – and of course it’s an issue with numerous implications for medical practices and the people who manage them.
Richard F. Comenzo is a Massachusetts attorney specializing in medical marijuana laws. His practice assists physicians, dispensary owners, and patients navigate the new landscape. Medical Office Manager asked him for information and insight.
MOM: What is the biggest misconception with regard to medical …

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