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Hiring

Do you have any of these 12 missing links in your candidate experience?

May 18, 2018

Any business process is only as strong as the weakest link—and your candidate experience is no different. A CareerBuilder study of more than 4,500 workers and 1,500 hiring managers outlines the complex perceptions, attitudes, and behaviors of both candidates and hiring managers to better help employers identify and address where they fall short in their current process, which … [Read more...] about Do you have any of these 12 missing links in your candidate experience?

What’s the ‘employee experience’ like at your medical practice?

January 26, 2018

Professionals have been talking about the customer experience, the patient experience, and the candidate experience for years, so it was bound to happen. Another term is now being batted around in human resource and management circles: the employee experience. Before you dismiss it as another buzz term or, worse, a fad, consider the implications of ignoring this crucial … [Read more...] about What’s the ‘employee experience’ like at your medical practice?

Just how truthful is that applicant’s resume? Here’s how to find out

November 10, 2017

There's always tough competition for a good job. And sometimes, to beat out the competition, people do more than brush up their resumes. Some fabricate the facts to get in a better position for winning a job. But there's a way to sort out the facts from the fiction, says Michelle Taylor, PhD, of Taylor Consulting in Huntington Beach, CA, a company that provides psychological … [Read more...] about Just how truthful is that applicant’s resume? Here’s how to find out

Avoid these tricky ADA pitfalls when hiring staff

September 4, 2017

Every manager is aware of the wider doorways and lever handles and curb cuts and so on required by the Americans with Disabilities Act (ADA). And every manager is aware of providing accommodations for employees. But not every manager is aware of the less obvious ADA requirements that apply to electronic job applications, says Beth Loy, PhD, principal consultant with the Job … [Read more...] about Avoid these tricky ADA pitfalls when hiring staff

Finding and keeping nurses

March 3, 2017

By Gayle Norton bio The shortage of qualified nurses in many parts of the country poses hiring issues, especially for medical practices outside of metropolitan areas or those competing for talent with hospitals and/or other institutions such as assisted living facilities. In addition to an increasingly shallow pool of candidates, there is also a growing nursing skills … [Read more...] about Finding and keeping nurses

Watch out for resume fraud

February 24, 2017

By Lynne Curry  bio The new business manager you hired—the one with the terrific resume and reference? It turns out she never worked for the employers named on the resume or knew the supervisors listed as references—despite the glowing recommendations they wrote for her. Instead, she paid for a legitimate-appearing, completely phony resume and references.   Fake … [Read more...] about Watch out for resume fraud

How to spot the employees about to quit and how to change their minds

February 17, 2017

A new study, Why Do Workers Quit?, conducted by Glassdoor Economic Research, finds employees that stagnate in a job too long are more likely to leave their employers rather than move to a new role within the company. The economic research arm of Glassdoor looked at more than 5,000 job transitions¹ from resumes submitted to the site and combined that data with company … [Read more...] about How to spot the employees about to quit and how to change their minds

Five things medical offices need to know about the Trump travel ban

February 10, 2017

We'll leave it to others to argue whether it's legal, moral, or wise. What we can tell you is that President Trump issued an Executive Order Jan. 27, 2017, establishing a travel ban that can affect healthcare providers. Litigation has resulted in a temporary reprieve from the ban issued on Feb. 3. However, it's a good idea to understand what is at stake and how the ban—if it … [Read more...] about Five things medical offices need to know about the Trump travel ban

Who’s the most prepared for the future? Survey results may surprise you

February 10, 2017

When it comes to preparing for the future, Millennial small-business owners are seemingly the most concerned generation in recent history. They are more likely than Gen X or Baby Boomers to have plans for natural disasters, retirement benefits, cyberattacks, and even business succession. Those Millennial generation facts stem from Nationwide's second annual Small Business … [Read more...] about Who’s the most prepared for the future? Survey results may surprise you

Are your employees resolving to leave you in 2017?

January 6, 2017

A new year means new beginnings, new opportunities, new resolutions, and for some workers, a new job. According to a new CareerBuilder survey, more than one in five workers (22 percent) are planning to change jobs in 2017, similar to last year (21 percent). Among younger workers, the numbers are even higher. More than a third of workers ages 18 to 34 (35 percent) expect to … [Read more...] about Are your employees resolving to leave you in 2017?

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

Your Career

Do I Fire A Staffer Who Doesn’t Deserve It?

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

What to Do If You’re the One Who’s Always Late

How to Make Yourself More Valuable to Your Medical Practice

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