Hiring the right administrative staff is essential to keeping your medical office running smoothly. Whether you're filling a front desk position, a billing specialist role, or an office coordinator job, the right hire can enhance efficiency, improve patient satisfaction, and support your healthcare providers. This checklist will guide you through the hiring process, from … [Read more...] about Hiring Administrative Staff: A Checklist for Medical Office Managers
Hiring
How to Handle the Departure of Summer Temps
As summer comes to an end, so does the tenure of many summer temps who have been assisting in your medical office. While their contributions may have been temporary, ensuring a smooth transition as they depart is essential for maintaining the efficiency and continuity of your practice. Here’s how you can effectively handle the departure of summer temps. 1. Conduct an Exit … [Read more...] about How to Handle the Departure of Summer Temps
How to Craft a Comprehensive Benefits Package for Your Office Staff
In today's competitive job market, offering an attractive benefits package is essential for medical offices looking to attract and retain top talent. For healthcare professionals and support staff alike, benefits can make a significant difference in their overall job satisfaction and quality of life. Crafting a comprehensive benefits package tailored to the needs of your … [Read more...] about How to Craft a Comprehensive Benefits Package for Your Office Staff
How to Hire Great Coding Staff for Your Medical Office
You know that having a strong team of coders is critical to the financial health of a medical practice. Coding is the backbone of the revenue cycle, making sure services are billed accurately and reimbursements arrive on time. The right coding staff can mean the difference between smooth operations and a mountain of billing headaches. Here’s how you can find and hire the best … [Read more...] about How to Hire Great Coding Staff for Your Medical Office
How to Compete for Administrative Talent in a Shrinking Labor Pool
Creative strategies to attract and retain great front-office staff If hiring front-office staff feels harder than ever, you’re not imagining it. Medical offices across the country are competing for a dwindling pool of qualified administrative workers—and the competition is fierce. What’s happening? The short answer: the labor pool is shrinking, and it's not bouncing back … [Read more...] about How to Compete for Administrative Talent in a Shrinking Labor Pool
How to Use Skills Tests in the Hiring Process
Hiring the right person can make or break a team’s success. Resumes and interviews only reveal part of the picture—sometimes the best way to evaluate a candidate’s potential is to see their skills in action. That’s where skills tests come in. If you’re involved in the hiring process and want a practical way to assess real capabilities, this primer will walk you through how to … [Read more...] about How to Use Skills Tests in the Hiring Process
How to Streamline the Hiring Process with Technology
Recruiting the right people is essential to maintaining a successful and efficient medical office. However, traditional hiring processes often involve time-consuming steps that can leave both managers and candidates feeling frustrated. In today’s fast-paced environment, utilizing technology to streamline hiring can make your process faster, more organized, and more engaging for … [Read more...] about How to Streamline the Hiring Process with Technology
How to hire great front desk staff
The front desk staff are often the first point of contact for patients, setting the tone for their visit. Hiring great front desk personnel is essential for ensuring a smooth, welcoming, and efficient practice. Here’s how to find and hire outstanding front desk staff who will enhance your medical office. The Importance of Front Desk Staff Front desk staff are the face of your … [Read more...] about How to hire great front desk staff
Tips for hiring summer temps
As the summer season approaches, medical offices often face unique staffing challenges. Regular staff may take extended vacations, and patient volume can fluctuate. Hiring temporary staff can be a strategic solution to maintain smooth operations and ensure continued patient care. Here are some tips to help you effectively hire and integrate temporary staff into your medical … [Read more...] about Tips for hiring summer temps
Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers
You’re always thinking about how to support your team, boost productivity, and stay competitive in a changing workplace. One way to do all three? Offer AI upskilling as an employee benefit. You’ve probably heard plenty of buzz about artificial intelligence transforming industries—but the practical question is: how can your team keep up? The answer might be simpler than you … [Read more...] about Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers