By Paul Edwards bio As vaccinations continue to be distributed to more and more members of the American workforce, one of the recurring questions we are getting concerns how to respond to patients who ask about whether or not your team has been vaccinated. Patients might pose this question over the phone before their scheduled appointment, or might ask it to one of your … [Read more...] about What do I say to patients who ask about my team’s vaccination status?
HIPAA
What medical office managers need to know about HIPAA
By Jordan MacAvoy bio The Health Information Portability and Protection Act (HIPAA) was enacted in 1996. The regulation stipulates standards that healthcare organizations and vendors must adhere to when it comes to patients’ protected health information (PHI). HIPAA-beholden organizations must secure their PHI for them to gain compliance status. Healthcare organizations and … [Read more...] about What medical office managers need to know about HIPAA
Cybersecurity risks rise when medical admin staff work from home
By Ron Slyker The number of people who work from home has slowly increased from year to year. In 2020 that number skyrocketed as companies including medical offices were forced to implement telecommuting policies. Making the transition from traditional office to home office has brought some challenges, but arguably the most challenging aspect of the process has been … [Read more...] about Cybersecurity risks rise when medical admin staff work from home
5 lessons learned From 5 HIPAA fines in one day
By Danika Brinda bio The Office for Civil Rights (OCR) of the Department of Health and Human Services (HHS) hit a new record on Sept. 15, 2020—five HIPAA Fines with Corrective Action Plans in one day. The fines and corrective action plans had one main theme in common—not supplying patients with a copy of requested medical records in a timely fashion. The other thing of note … [Read more...] about 5 lessons learned From 5 HIPAA fines in one day
How to create a legally sound COVID-19 medical screening policy
As essential workplaces, medical offices need to remain open and operating during the pandemic. At the same time, they need to ensure that employees practice social distancing and keep the infected and potentially infected away from the well. Like so many other companies facing the same challenge, you may be considering medically screening your employees each day before … [Read more...] about How to create a legally sound COVID-19 medical screening policy
Telemedicine calls for new etiquette guidelines
By Dr. Neil Baum bio COVID-19 has changed the playing field and methodology of caring for patients. We no longer will be seeing all our patients in our offices. Also, there has been a relaxation of the restrictions, such as HIPAA, for using telemedicine and now, or the first time, there are codes and reimbursements that make it possible to be compensated for virtual … [Read more...] about Telemedicine calls for new etiquette guidelines
AMA puts out telemedicine guide
The American Medical Association (AMA) has compiled a guide to help physicians get telemedicine up and running so they can safely care for patients. The telemedicine quick guide outlines the first steps to get started and lays out key considerations to implementing telemedicine and explains policy, coding and payment. Even if your practice didn’t use telemedicine before, it … [Read more...] about AMA puts out telemedicine guide
Before you let your employees work remote
By Paul Edwards bio In light of growing concerns surrounding coronavirus, many businesses are wondering if they will be faced with a decision to send employees home and/or close their doors for a period of time. One popular idea to address these concerns is to offer remote work (or ‘telework’) options. If you don’t regularly have remote workers, this may not be something … [Read more...] about Before you let your employees work remote
HIPAA enforcement takes a dramatic new direction
Historically, HIPAA enforcement has focused predominantly on the failure of covered entities to keep protected health information (PHI) private and secure; but now the scope is broadening to encompass keeping PHI too private and too secure. The HHS Office for Civil Rights (OCR), the agency that enforces HIPAA rules, has broken new ground by fining a Florida hospital for failing … [Read more...] about HIPAA enforcement takes a dramatic new direction
HIPAA compliance with document management
By Andreas Rivera bio Recordkeeping can be one of the most stressful aspects of running a healthcare business since privacy compliance is scrutinized in healthcare more than any other industry. Anyone with experience in the healthcare industry knows that violating HIPAA comes with steep penalties. It’s a constant anxiety to make sure your records are being stored in an … [Read more...] about HIPAA compliance with document management