Contrary to what you might have heard in HR circles, refusing to let employees work from home will not make your medical office a dinosaur that nobody will ever want to work for. In fact, it will put you in the same position as the nearly 65 percent of employers that don’t allow telecommuting. But telecommuting does offer significant business advantages. And to the extent … [Read more...] about 8 pitfalls of letting employees work from home
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Mental illness in the workplace: not just “a case of the Mondays”
By R. Scott Oswald bio When we think of "mental health" problems, many of us envision obvious symptoms. But mental health presents challenges precisely because it can be almost impossible to observe. This can become a problem in the workplace when an employee experiences intense anxiety or panic due to the stress of the position, and management simply expects these … [Read more...] about Mental illness in the workplace: not just “a case of the Mondays”
Chapter 21: Factors influencing health status and contact with health services (Z00-Z99)
By Judy Monestime bio Chapter 21 in ICD-10-CM contains codes for factors influencing health status and contact with health services. There are differences in ICD-10-CM from what is currently found in ICD-9-CM. Some categories in Chapter 21 have rephrased titles to better reflect the situations the codes classify. For example, elective, legal, or therapeutic abortions have … [Read more...] about Chapter 21: Factors influencing health status and contact with health services (Z00-Z99)
Mundane issues can break your organization
By Steve M. Cohen bio After more than 35 years in what I call "mess management," I've learned that human resources is often a major headache for managers, and sometimes an organization-killing disaster. Employee management can be extremely rewarding. A well-run organization with management and staff invested in their jobs is more than a way to make money—it's a … [Read more...] about Mundane issues can break your organization
Miami medical office manager convicted of Medicare fraud
A former office manager of a Miami-based physical and occupational therapy clinic was convicted, following a four-day trial, for her participation in a scheme that involved the fraudulent submission of more than $3.3 million in false billing to Medicare. Wifredo A. Ferrer, United States Attorney for the Southern District of Florida, and Shimon Richmond, Special Agent in … [Read more...] about Miami medical office manager convicted of Medicare fraud
Due process: if it’s not written, it didn’t happen
By Steve M. Cohen bio Imagine an employee who is consistently late to work. The excuses abound—car trouble, overslept, lost track of time answering email, planned on staying later—you've probably heard them all. The manager warns the employee and for a week it improves. The next week, however, the employee is slipping again and is warned yet again. This game … [Read more...] about Due process: if it’s not written, it didn’t happen
ICD-10 research reveals physicians’ views
Clinical documentation and reimbursement lead the list of concerns that physicians have about ICD-10, according to new research from the CAREinnoLab of Care Communications, Inc., a provider of health information solutions, and the Department of Health Information Management in the School of Health and Rehabilitation Sciences at the University of Pittsburgh. Patty Sheridan, … [Read more...] about ICD-10 research reveals physicians’ views
How managers can avoid tripping on due process safety net
By Steve M. Cohen bio For many, spring is baseball or soccer season, a time to start getting out and enjoying life. But in your workplace, you will also find team sports that can impact your bottom line or organizational effectiveness. If someone in your organization is not playing ball the way they should, it's also a three-strike situation (or a red card, if you … [Read more...] about How managers can avoid tripping on due process safety net
Should your practice enlist the services of a medical interpreter?
Approximately 8 million foreign-born Americans say they speak English "not well." Additionally, approximately 4 million foreign-born Americans cannot speak English at all. These figures, from a study conducted by the U.S. Census Bureau, means there are 12 million people, which is about 30 percent of the foreign-born American population, who have difficulty communicating in … [Read more...] about Should your practice enlist the services of a medical interpreter?
Chapter on diseases of the skin and subcutaneous tissue is a total revamp
By Judy Monestime bio ICD-10-CM Chapter 12, "Diseases of the Skin and Subcutaneous Tissue (L00-L99)," represents a complete restructuring to bring together groups of diseases that are related to one another in some way. For example, dermatitis and eczema are separated from urticaria and erythematous conditions. Additionally, greater specificity has been added to … [Read more...] about Chapter on diseases of the skin and subcutaneous tissue is a total revamp