In an era of rapid technological advancements, medical office managers find themselves at the crossroads of adopting innovative solutions to streamline operations, enhance patient care, and ensure compliance. Here are three top trends revolutionizing medical office operations. AI-Powered Scheduling: A Precision Approach to Appointment Management One of the most … [Read more...] about 3 top tech trends in healthcare administration for efficiency and patient care
EHR
Getting that new patient info into EHR before appointment
Here are some reader tips for getting new patient information into the electronic health records prior to an appointment. They come from Tina Wheeler, Practice Manager for General and Laparoscopic Surgical Associates in Maryville, Il. This busy multi-physician general surgery office has four physicians and one nurse practitioner, with patients scheduled among these five … [Read more...] about Getting that new patient info into EHR before appointment
7 best practices for optimizing your collections
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio Collections isn't the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them! Unfortunately, collections is necessary and if done correctly, it will allow you to collect on accounts that have sat stagnant for months, sometimes years. In … [Read more...] about 7 best practices for optimizing your collections
Diagnostic errors and test results top ECRI Institute’s patient safety list
Diagnostic errors and improper management of test results in electronic health records (EHRs) were recently named by ECRI Institute as among the most serious patient safety challenges facing healthcare leaders in 2019. Released in conjunction with National Patient Safety Awareness week, ECRI's Top 10 Patient Safety Concerns for 2019 raises the profile of safety issues that pose … [Read more...] about Diagnostic errors and test results top ECRI Institute’s patient safety list
Survey: Patients prefer secure texting over patient portal communication from their physicians
Only 10 percent of patients prefer to receive physician communications via patient portals, whereas twice that many (19.6 percent) favor receiving information via secure text messages when in-person and phone calls are not an option. The new survey, conducted by DrFirst, a provider of e-prescribing and patient medication management solutions, also found that more than 90 … [Read more...] about Survey: Patients prefer secure texting over patient portal communication from their physicians
5 efficiency-draining traps to avoid in your practice
By Karen Mattocks, Vice President of Business Development at RxVantage bio It is a practice manager's worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on operational efficiency. Patient wait times are at an all-time high, physicians continue to complain about the electronic health record (EHR), unbilled claims pile up … [Read more...] about 5 efficiency-draining traps to avoid in your practice
4 best practices to help optimize your processes and increase your reimbursements
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio Revenue Cycle Management is multi-faceted. There may not be a right or wrong way as far as your process goes, but there are tips, tricks, and best practices that can optimize the process, and in turn, your reimbursements. After years of experience working with varying sized and specialty practices, … [Read more...] about 4 best practices to help optimize your processes and increase your reimbursements
An online assessment to help you hire the best medical scribe candidate
As more healthcare providers identify the need to standardize documentation and free up physicians' time to focus on patient care, hospitals, clinics, and private medical practices nationwide are now building in-house teams of certified medical scribes. To help those organizations assess and recruit the best scribe candidates, the American Healthcare Documentation Professionals … [Read more...] about An online assessment to help you hire the best medical scribe candidate