Medical Office Manager

Covid-19

How to create a COVID-19 exposure control plan

For as long as COVID-19 remains a threat, businesses—both essential and nonessential—won’t be allowed to re-open and remain open unless they implement a plan to control workplace infection risks. While infection control is nothing new for medical offices, the challenges posed by COVID-19 are unprecedented and unique and you probably won’t find any great templates in your … [Read more...] about How to create a COVID-19 exposure control plan

Job searching during a pandemic

By Lynne Curry bio The career worst has happened. You lost your job during a pandemic. You suffer through the “sorry to tell you” call from your supervisor. When he says “take care of yourself,” you respond, “You take care too.” Then you sit frozen. When every employer is furloughing or laying or workers, how the heck are you supposed to get a new job? You spend the hours it … [Read more...] about Job searching during a pandemic

Telemedicine calls for new etiquette guidelines

By Dr. Neil Baum bio COVID-19 has changed the playing field and methodology of caring for patients. We no longer will be seeing all our patients in our offices. Also, there has been a relaxation of the restrictions, such as HIPAA, for using telemedicine and now, or the first time, there are codes and reimbursements that make it possible to be compensated for virtual … [Read more...] about Telemedicine calls for new etiquette guidelines

Updating protocols for rep engagement and communication

By Jeremy Gilman bio We have heard from many practices how difficult it is to stay on top of the ever-evolving guidelines and best practices for how to provide excellent patient care in a pandemic. Here are some patterns we’ve seen emerge within our community of thousands of medical practices: 1. Vendor/rep-specific protocols: As your practice continues to monitor the risk of … [Read more...] about Updating protocols for rep engagement and communication

Top 10 questions an employer should ask before returning employees to work

By Mike O’Brien bio As various states and municipalities across the country lift shutdowns and begin easing COVID restrictions, employers are faced with complex questions about safely bringing their employees back to the workplace. We’ve compiled the top 10 questions every employer should consider before returning employees to work.    How do we implement proper infection … [Read more...] about Top 10 questions an employer should ask before returning employees to work

When employees don’t want to return to work the way it was

By Lynne Curry bio Question: I’ve been working from home since late March. At first I thought I’d hate working remotely; instead I love it. My work day is relaxed because I don’t have to put up with my micro-managing supervisor and can walk my dog during the day rather than waiting until after five. Working at home gives me something I haven’t had for a long time, work/life … [Read more...] about When employees don’t want to return to work the way it was

Model COVID-19 Medical Screening Policy

Regulators have made it clear that given the unique circumstances of the COVID-19 pandemic, employers may implement pre-screening measures to ensure that people who have or may have the virus don’t get into work and spread it to others. But limits still apply and you can get into a lot of trouble if you don’t follow them. Here’s a Model Policy your lab can adapt that provides … [Read more...] about Model COVID-19 Medical Screening Policy