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Employers need to realize some employees would rather quit than return to the office

By Lynne Curry “Doing time, that’s what going into the office to work feels to me.” “Like…jail?” “Like I’m selling my freedom for a paycheck. The bars close behind me every morning.” “Jim’s” employer didn’t want him to resign. “Could you interview him and find out if there’s anything we can do to keep him?” It took less than three minutes to learn—his employer’s return to the office mandate had forced him out. Jim’s daily commute takes an hour a day. Before the pandemic, Jim had made the best of it—played music, listened to audiobooks and podcasts. Because he enjoyed his work, liked his immediate manager and coworkers, he didn’t voice his concerns when his employer asked him to come into the office two days a week. He simply scheduled… . . . read more.

WORKPLACE WELLNESS

Five essentials to support employee mental health and well-being

As reports of quiet quitting and the Great Resignation have shown, the COVID-19 pandemic has changed the nature of work for many and the relationship that some workers have with their jobs. In response, the United States Surgeon General has released the Surgeon General’s Framework for Mental Health & Well-Being in the Workplace, outlining the foundational role that workplaces should play in promoting the health and well-being of workers and communities. With more than 160 million people participating in the United States workforce and with the average full-time worker in the United States spending about half of their waking life at work, workplaces play a significant role in shaping mental and physical well-being. Employers have a unique opportunity not only to invest in the mental health and well-being of their workforce, but… . . . read more.

CODING & BILLING

CPT update for COVID-19 boosters adapted to omicron

The American Medical Association has announced an update to Current Procedural Terminology (CPT)®, that includes eight new codes for the bivalent COVID-19 vaccine booster doses from Moderna and Pfizer-BioNTech. The updated boosters are adapted for the BA.4 and BA.5 Omicron subvariants and the original coronavirus strain in a single dose. Four of the eight CPT codes (91312, 91313, 0124A and 0134A) are effective for use immediately as the U.S. Food and Drug Administration (FDA) has authorized Moderna’s new COVID-19 booster in individuals 18 years of age and older and Pfizer-BioNTech’s new COVID-19 booster in individuals 12 years of age and older. Four CPT codes (91314, 91315, 0144A and 0154A) will be effective for use on the condition that the FDA authorizes Moderna’s new COVID-19 booster in individuals 6 years through… . . . read more.

BILLING & CODING

Telehealth policy to change after the COVID-19 public health emergency

The COVID-19 public health emergency has been extended to Oct. 13. Of particular interest to medical practices is the continuation of telehealth flexibilities, which will expire at the end of the public health emergency. US Department of Health and Human Services Secretary Xavier Becerra officially renewed the declaration in mid-August. The emergency declaration has been in place since January 2020, and the latest renewal came as the Omicron offshoot BA.5, the most contagious variant yet, continues to stake its claim in the US. Daily case rates, though vastly undercounted, are the highest they’ve been in months, as are COVID-19 hospitalizations and deaths. Data published in August by the US Centers for Disease Control and Prevention shows that more than half of the country’s population lives in a county with a… . . . read more.

RISK MANAGEMENT

What you should know about new COVID-19 guidance

CDC is streamlining its COVID-19 guidance to help people better understand their risk, how to protect themselves and others, what actions to take if exposed to COVID-19, and what actions to take if they are sick or test positive for the virus. COVID-19 continues to circulate globally, however, with so many tools available to us for reducing COVID-19 severity, there is significantly less risk of severe illness, hospitalization and death compared to earlier in the pandemic. “We’re in a stronger place today as a nation, with more tools—like vaccination, boosters, and treatments—to protect ourselves, and our communities, from severe illness from COVID-19,” said Greta Massetti, PhD, MPH, MMWR author. “We also have a better understanding of how to protect people from being exposed to the virus, like wearing high-quality masks,… . . . read more.

LEADERSHIP

5 ways to help your team members overcome burnout

The last couple of years have been rough on everyone in the healthcare field, including medical offices. Many suffered burnout early in the pandemic; others held it all together until now when they are  quietly falling apart. Chances are someone on your team has had enough of the pressures from work, short staff and short resources, home responsibilities, family, finances, the public health emergency and other turmoil in society. As a manager, you want to help. Here are four ideas to get you started: Help organize and prioritize work into manageable and clear expectations. These changes can help rebuild energy over time and aid in recovery. Develop a practical strategy to support an employee who may be experiencing burnout. As part of any plan, ask the employee how best to recognize… . . . read more.

AMA

New physician population likely to be more diverse

The American Medical Association has committed itself to supporting a more diverse population of physicians to replace those physicians leaving the profession. The last two years of pandemic difficulties plus an aging physician workforce will likely result in an exodus from the field and a shortage of doctors. Gerald E. Harmon, M.D., president of the American Medical Association, says, “Across the United States, physicians from all backgrounds have spent the past two years battling COVID-19, serving their communities, and leveraging technologies, new and old, from telehealth to house calls, to treat and manage patients who might be apprehensive about visiting a physician’s office. But even as we transition to what is hopefully an endemic stage of COVID-19 and our country, hopefully, returns to something close to pre-pandemic living, we must… . . . read more.

RETURN TO THE OFFICE

Caregiver caught between employer’s expectations and family’s needs

By Lynne Curry As managers require employees to spend more time at the office, they will encounter special circumstances that require special solutions. Consider the following situation of an employee needing to work from home to provide family care. Employee question: Since our schools no longer require masks, my husband and I decided to homeschool our youngest child. My employer initially made this easier by allowing me to work remotely. Although I needed to run into the office occasionally for an hour or two, it wasn’t a problem because my mother-in-law lives with us. Unfortunately, my employer now insists that all employees work a minimum of three full workdays in the office. I argued with my manager and he insisted it was a matter of fairness that I work onsite…. . . . read more.

BILLING & COLLECTIONS

Medicare covering OTC COVID-19 tests

Starting this week and through the end of the COVID-19 public health emergency (PHE), Medicare covers and pays for over-the-counter (OTC) COVID-19 tests at no cost to people with Medicare Part B, including those with Medicare Advantage (MA) plans. In addition to helping prevent the spread of COVID-19, the goal is to find out if Medicare payment for OTC COVID-19 tests will improve access to testing and result in Medicare savings or other program improvements. What’s covered Eligible providers or suppliers can distribute U.S. FDA-approved, authorized, or cleared OTC COVID-19 tests to patients enrolled in Part B, including those enrolled in MA plans. Patients who only have Medicare Part A can get free OTC COVID-19 tests through other government-led programs, like covidtests.gov, which operates through the United States Postal Service (USPS). Or,… . . . read more.

EMPLOYER ALERT

Find the CDC’s new (relaxed) masking recommendations for your location

You can find the new COVID-19 masking recommendations your area on a map just released by the Centers for Disease Control (CDC). Recognizing that a substantial portion of the population has been vaccinated or has acquired some level of natural immunity, the agency has turned its focus to “protecting those at highest risk of severe outcomes” and minimizing the strain on healthcare systems. So on Feb. 25  the CDC released a color-coded map of all U.S. counties, with green indicating low levels of transmission, yellow indicating medium levels, and orange indicating high levels. A link to the map and related recommendations is here: https://www.cdc.gov/coronavirus/2019-ncov/science/community-levels.html CDC advises that masks are no longer necessary in green counties (those with low levels of transmission). In yellow counties (medium transmission), CDC recommends that those… . . . read more.


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