Reviewing and negotiating insurance contracts and ensuring compliance with regulations are indispensable tasks for medical office managers. These efforts not only impact the financial stability of the practice but also contribute to the quality of patient care. By approaching these strategically, medical office managers can secure favorable terms, optimize provider networks, … [Read more...] about How to navigate insurance contracts
Compliance
Your interview notes could get you in trouble
By Dr. Steve M. Cohen bio Although workforce disasters usually make the headlines, there are a number of "basic" human resource tasks that should not be discounted. One is the job candidate interview. Theoretically, interviews should not be a problem. They're a common occurrence, with no possible traps, right? After all, the candidate just wants the job and you are … [Read more...] about Your interview notes could get you in trouble
HR question: Political gear at work
By Lynne Curry Question: Our problems started in September. Four guys in the warehouse started wearing Camo “Make American Great Again” hats. Two weeks later, they installed in a handmade sign inside the warehouse door that said, “This is Trump Country.” It didn’t bother anyone, or so we thought. But apparently it did. Ten days later, two women in the accounting office … [Read more...] about HR question: Political gear at work
7 jobs to start in October for year-end
October is the perfect time to get a head start on the end-of-year rush. By handling key tasks now, you can ensure a smooth transition into the holiday season and avoid last-minute chaos. Here are the essential jobs you should focus on in October to set your office up for success as the year wraps up. 1. Year-End Financial Review October is an ideal time to start reviewing … [Read more...] about 7 jobs to start in October for year-end
7 projects to tackle in September
As September begins, it’s the perfect time to kick off some projects that can set the tone for the rest of the year. The summer lull is over, and it’s likely that both your team and patients are getting back into their routines. Here’s a look at some high-impact projects to consider tackling this September. 1. Patient Flow Optimization September is a great time to assess how … [Read more...] about 7 projects to tackle in September
AI in medical office management: Leveraging technology for enhanced efficiency
In the ever-evolving landscape of healthcare, medical office managers find themselves at the forefront of integrating innovative technologies to streamline operations, improve patient care, and optimize administrative workflows. Among these advancements, Artificial Intelligence (AI) stands out as a transformative tool that is already playing a significant role in various … [Read more...] about AI in medical office management: Leveraging technology for enhanced efficiency
HIPAA compliance checklist
Having a complete HIPAA compliance program is important to your organization. Run through this HIPAA compliance checklist to see if you have your foundation of HIPAA compliance in place and easily retrievable. HIPAA Policies and Procedures HIPAA privacy policies, procedures, and forms HIPAA security policies, procedures, and forms HIPAA Breach Notification policy and … [Read more...] about HIPAA compliance checklist
Why and how to review vendor contracts annually
As a medical office manager, ensuring the smooth operation of your practice involves a multitude of responsibilities. One crucial yet often overlooked task is the annual review of purchasing vendor contracts. This process is vital not only for maintaining cost efficiency but also for ensuring compliance, service quality, and adaptability to changing needs. Here’s why and how to … [Read more...] about Why and how to review vendor contracts annually
TOOL: Model Employee Illness/Injury Reporting Policy
The OSHA Recordkeeping Standard requires you to record and potentially report work-related illnesses and injuries. Reporting of illnesses and injuries is also crucial to investigating, identifying and correcting problems that can lead to further incidents and OSHA violations. So, it’s crucial to establish a policy and procedure for workers to report workplace injuries and … [Read more...] about TOOL: Model Employee Illness/Injury Reporting Policy
Model Policy: Medications error reporting
Establishing a written Policy for dealing with medication errors is crucial. Although each practice will handle things differently, that policy should, like the Model Policy below, define “medication errors,” describe how those errors must be reported and to whom, and set out a procedure for assessment and analysis of medications error data generated by reporting. … [Read more...] about Model Policy: Medications error reporting