The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…
READER TIPS
Polite form on chart collects balance due at registration
October 22, 2018 by
Because staff don’t like asking patients for money, one manager set up a non-confrontational form that gets patients to pay…
READER TIPS
Patient collections ‘bonus incentive’ program increases patient payments and staff pay
October 9, 2018 by
An Indiana practice recently established a bonus incentive program for its support staff that has been a huge help to patient collections.
“I had managed an office prior to joining this practice where I was…
BILLING & COLLECTIONS
Simple but workable ways to improve collections
September 28, 2018 by
What’s the cause of poor collections? Don’t blame it on the office, says one collections expert…
COMPLIANCE
5 tested ways to make your billing and coding more profitable
September 21, 2018 by
The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…
BILLING & COLLECTIONS
This 2 step program makes it easy to collect more money at the time of service
August 24, 2018 by
Ask any office “how well do you collect at the time of service?” and the answer will be “outstanding!”…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
August 6, 2018 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
BILLING & COLLECTIONS
7 terms to include in your patient debt collection agency services contract
July 27, 2018 by
Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…
BILLING & COLLECTIONS
12 tips for boosting patient payment
July 6, 2018 by
The way the bill looks, and reads, plays a major role in when – and whether – the office gets paid. Here are 12 ways to boost patient payment…
YOUR CAREER
Do you have the ‘right stuff’ to be a successful medical office manager?
June 29, 2018 by
As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…
