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YOUR CAREER

Do you have the ‘right stuff’ to be a successful medical office manager?

As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…


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READER TIPS

A 30-day collection agency letter cuts the A/R days in Atlanta office

A four-physician surgery practice has reduced its receivables significantly with a collection approach that begins when a bill gets to be…


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READER TIPS

Use weekly meetings with doctors to keep office running smoothly

Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…


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BILLING & COLLECTIONS

This 2 step program makes it easy to collect more money at the time of service

Ask any office “how well do you collect at the time of service?” and the answer will be “outstanding!”…


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INCREASING PROFITS

How to make a collection call to a patient

A collection call to a patient should never be offensive. But it does need to be firm. Remember, the goal is to collect an…


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INCREASING PROFITS

21 easy ways to boost practice profitability fast

Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…


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MANAGING THE OFFICE

The key ingredients of a profitable medical practice

Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…


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BILLING & COLLECTIONS

7 terms to include in your patient debt collection agency services contract

Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…


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COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


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READER TIPS

Get personal to get patients to pay faster

Set the expectation of payment before the patient comes in.
When the office calls to confirm an appointment, whether it’s a live conversation or…


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