A collection call to a patient should never be offensive. But it does need to be firm. Remember, the goal is to collect an…
READER TIPS
Missouri staff train each other on solving the day-to-day issues
September 6, 2019 by
The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…
COMPLIANCE
5 tested ways to make your billing and coding more profitable
August 23, 2019 by
The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
August 2, 2019 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
YOUR CAREER
Do you have the ‘right stuff’ to be a successful medical office manager?
June 21, 2019 by
As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…
READER TIPS
A 30-day collection agency letter cuts the A/R days in Atlanta office
June 21, 2019 by
A four-physician surgery practice has reduced its receivables significantly with a collection approach that begins when a bill gets to be…
READER TIPS
Use weekly meetings with doctors to keep office running smoothly
June 14, 2019 by
Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…
BILLING & COLLECTIONS
This 2 step program makes it easy to collect more money at the time of service
May 31, 2019 by
Ask any office “how well do you collect at the time of service?” and the answer will be “outstanding!”…
MANAGING THE OFFICE
The key ingredients of a profitable medical practice
April 5, 2019 by
Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…
BILLING & COLLECTIONS
7 terms to include in your patient debt collection agency services contract
March 22, 2019 by
Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…
