What’s the cause of poor collections? Don’t blame it on the office, says one collections expert…
MANAGING STAFF
Are employees embezzling funds from your medical practice?
May 18, 2018 by
Embezzlement is easy in a medical office because little amounts come through every day, many of them in cash, and $5 here or $10 there doesn’t get missed…
READER TIPS
Use weekly meetings with doctors to keep office running smoothly
May 7, 2018 by
Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…
INSIGHT
4 ways to keep your cool in the midst of chaos
April 27, 2018 by
By Cheryl Toth, MBA bio
How well do you think you handle stress at work? I used to think I was pretty good at it, until a few years ago, when I realizedhellip;
READER TIPS
Polite form on chart collects balance due at registration
March 2, 2018 by
Because staff don’t like asking patients for money, one manager set up a non-confrontational form that gets patients to pay…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
February 23, 2018 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
INCREASING PROFITS
How to make a collection call to a patient
February 16, 2018 by
A collection call to a patient should never be offensive. But it does need to be firm. Remember, the goal is to collect an…
BILLING & COLLECTIONS
7 terms to include in your patient debt collection agency services contract
November 24, 2017 by
Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…
INCREASING PROFITS
How to write a strong collection letter
October 20, 2017 by
Increasing patient payments improves the practice’s bottom line. But how exactly do you motivate patients to pay…
BILLING & COLLECTIONS
12 tips for boosting patient payment
August 11, 2017 by
The way the bill looks, and reads, plays a major role in when – and whether – the office gets paid. Here are 12 ways to boost patient payment…
