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READER TIPS

Use weekly meetings with doctors to keep office running smoothly

Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…


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BILLING & COLLECTIONS

This 2 step program makes it easy to collect more money at the time of service

Ask any office “how well do you collect at the time of service?” and the answer will be “outstanding!”…


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READER TIPS

Get personal to get patients to pay faster

Set the expectation of payment before the patient comes in.
When the office calls to confirm an appointment, whether it’s a live conversation or…


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READER TIPS

Missouri staff train each other on solving the day-to-day issues

The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…


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READER TIPS

Polite form on chart collects balance due at registration

Because staff don’t like asking patients for money, one manager set up a non-confrontational form that gets patients to pay…


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READER TIPS

Patient collections ‘bonus incentive’ program increases patient payments and staff pay

An Indiana practice recently established a bonus incentive program for its support staff that has been a huge help to patient collections.
“I had managed an office prior to joining this practice where I was…


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BILLING & COLLECTIONS

Simple but workable ways to improve collections

What’s the cause of poor collections? Don’t blame it on the office, says one collections expert…


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COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


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INCREASING PROFITS

21 easy ways to boost practice profitability fast

Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…


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BILLING & COLLECTIONS

7 terms to include in your patient debt collection agency services contract

Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…


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