Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
MANAGING THE OFFICE
The key ingredients of a profitable medical practice
April 5, 2019 by
Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…
BILLING & COLLECTIONS
7 terms to include in your patient debt collection agency services contract
March 22, 2019 by
Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…
COMPLIANCE
5 tested ways to make your billing and coding more profitable
March 8, 2019 by
The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…
READER TIPS
Use weekly meetings with doctors to keep office running smoothly
February 8, 2019 by
Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…
BILLING & COLLECTIONS
This 2 step program makes it easy to collect more money at the time of service
February 1, 2019 by
Ask any office “how well do you collect at the time of service?” and the answer will be “outstanding!”…
READER TIPS
Get personal to get patients to pay faster
December 31, 2018 by
Set the expectation of payment before the patient comes in.
When the office calls to confirm an appointment, whether it’s a live conversation or…
READER TIPS
Missouri staff train each other on solving the day-to-day issues
November 30, 2018 by
The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…
READER TIPS
Polite form on chart collects balance due at registration
October 22, 2018 by
Because staff don’t like asking patients for money, one manager set up a non-confrontational form that gets patients to pay…
READER TIPS
Patient collections ‘bonus incentive’ program increases patient payments and staff pay
October 9, 2018 by
An Indiana practice recently established a bonus incentive program for its support staff that has been a huge help to patient collections.
“I had managed an office prior to joining this practice where I was…
