Ideally, you want medical office staff members to work only for the practice. This ensures that the job—the job they are doing for you—is their primary focus. Unfortunately, this expectation might not be realistic. Following the moon There are a number of reasons employees moonlight. The most common reason is money. Working a second job may be a necessity, especially for … [Read more...] about Should your medical office have a moonlighting policy?
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6 key ingredients of a profitable medical practice
Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the big picture. That big picture is profitability—because, without it, the practice will not remain in business. Although profitability isn't rocket science—after all, only rocket science is rocket science—it does require attention to detail, or what Medical Office Manager … [Read more...] about 6 key ingredients of a profitable medical practice
Three key items to negotiate for successful payer contracts
By Steve Selbst bio The purpose of this article is to help you, as a provider, to focus on three key items to look for in payer contracts that will help you to get profitable contracts in place. The three key areas that we will examine are fee schedule amendments, lesser of billed charges vs. contracted rates, and claims' payments. 1. Fee Schedule Fee schedules … [Read more...] about Three key items to negotiate for successful payer contracts
3 tricks that make your business writing stronger
By Cheryl Toth, MBA bio Ever finished reading a well-written report, article, or white paper and say to yourself, "I wish I could write like that." Well, with a little fine-tuning and practice, you can. You don't have to be a professional wordsmith to produce strong business prose. Add power your documents using these straightforward techniques. 1. Use active … [Read more...] about 3 tricks that make your business writing stronger
What every medical office manager needs to know about the Sunshine Law
Another product of the Affordable Care Act, the Sunshine Law (also called Open Payments) begins implementation this year. The law requires manufacturers and group purchasing organizations publicly report certain transfers to or transactions with physicians. The goal is transparency and avoiding improper influence of physician's prescribing practices. Physicians should make sure … [Read more...] about What every medical office manager needs to know about the Sunshine Law
Are you managing or mentoring your staff?
Good managers manage. If this seems like an obvious statement, consider the many areas of the practice you manage: patient scheduling, billing and collections, purchasing and leasing, office technology, compliance, and others. You also manage a staff. If this, too, seems obvious, ask yourself a question: Have you ever taken the time to think about what "managing a staff" … [Read more...] about Are you managing or mentoring your staff?
A little money here, a little there; where to find the sleeping savings
When the money's tight, the manager has to squeeze the nickels—particularly in a small office where falling revenues are keenly felt. And a New Jersey manager has done just that. She has found appreciable savings on expenses that come in month after month but tend to get overlooked in more profitable times. With two physicians, one nurse practitioner, and only five staff, the … [Read more...] about A little money here, a little there; where to find the sleeping savings
Boost staff performance by communicating more clearly
Not pleased with what staff are doing? It may not be their fault. Look at the directions they are getting – from the manager. Whenever a staffer who is capable of doing a job doesn't get that job right, chances are it's because the manager didn't explain what needed to be done. A manager should assign projects via a written form that describes it all: the date of the … [Read more...] about Boost staff performance by communicating more clearly
CMS grants exceptions for providers affected by Hurricane Maria
The Centers for Medicare & Medicaid Services (CMS) is granting exceptions under certain Medicare quality reporting and value-based purchasing programs to the following providers located in areas affected by Hurricane Maria, due to the devastating impact of the storm: inpatient psychiatric facilities, skilled nursing facilities, home health agencies, hospices, inpatient … [Read more...] about CMS grants exceptions for providers affected by Hurricane Maria
Choosing the right medical practice technology lease
By Nick Hernandez bio Medical practices often find themselves trying to keep pace with advancements in technology, but keeping up is easier said than done. Investment in technology places heavy demands on capital resources. As a result, administrators are exploring alternative sources of capital beyond customary bank loans. When you buy equipment and finance it with … [Read more...] about Choosing the right medical practice technology lease