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Working with physicians

How to see your last patient on time

August 1, 2023

Getting the doctor to see the first patient of the day on schedule is no great feat. Seeing the last patient of the day on time can be a struggle. Here are some ways to make that happen: Implement an Effective Scheduling System A well-structured scheduling system is the foundation for keeping appointments on track. Consider using an electronic health record (EHR) or practice … [Read more...] about How to see your last patient on time

You don’t have to have all the answers: Use your team to solve problems

July 28, 2023

In the dynamic and ever-evolving healthcare landscape, medical offices face an array of challenges that demand efficient and innovative solutions. As the manager of a medical office, one of your most valuable assets is your team. By fostering a collaborative environment and leveraging the diverse skills and knowledge of your staff, you can effectively address specific issues … [Read more...] about You don’t have to have all the answers: Use your team to solve problems

Checklist: Is the office ready for your summer vacation?

July 20, 2023

Your long-awaited and well-deserved summer vacation is approaching. Is your staff prepared to run the office smoothly in your absence? Use this list to see if you have the bases covered. Vacation Preparation Checklist for Busy Medical Office Managers Delegate Responsibilities: Identify competent staff members to handle key tasks during your absence. Assign … [Read more...] about Checklist: Is the office ready for your summer vacation?

Feeling burned out? You and 40% of professionals

July 10, 2023

Burnout is a problem that just won't go away, new research from global talent solutions and business consulting firm Robert Half shows. In a survey of 1,132 professionals, 36 per cent of respondents reported being more burned out now than a year ago. Workers said the most common factors contributing to burnout today are: Heavy workloads (54 per cent) Lack of communication … [Read more...] about Feeling burned out? You and 40% of professionals

Creating an inclusive and safe space for the LGBTQ+ community in a medical office

June 28, 2023

Ensuring that a healthcare facility is welcoming and safe for everyone is essential. Prioritizing inclusivity—especially for members of the LGBTQ+ community, including staff, patients, their families, vendors, and visitors—helps foster trust, comfort, and well-being. By creating a truly safe space, the practice can deliver better care while promoting respect and acceptance … [Read more...] about Creating an inclusive and safe space for the LGBTQ+ community in a medical office

8 NSFW (not safe for work) topics to avoid

June 16, 2023

When engaging in conversations at work, it's important to maintain a professional and respectful environment. Here are some conversation topics that are generally considered inappropriate at work: Personal or Intimate Relationships: Discussing personal relationships, romantic encounters, or intimate details about one's personal life can create discomfort and be seen as … [Read more...] about 8 NSFW (not safe for work) topics to avoid

7 strategies to promote patient adherence to drug prescriptions

June 14, 2023

Encouraging and facilitating patient compliance with drug prescriptions is vital for successful treatment outcomes and overall patient well-being. Non-adherence to prescribed medications can lead to worsened health conditions, increased healthcare costs, and diminished patient trust. To address this issue, implementing effective strategies can significantly improve patient … [Read more...] about 7 strategies to promote patient adherence to drug prescriptions

What is cultural competency and how do I attain it?

June 8, 2023

Cultural competency refers to the ability to understand, communicate effectively, and work with individuals from diverse cultural backgrounds. It involves acquiring knowledge about different cultures, recognizing and respecting cultural differences, and adapting one's behavior and practices to be inclusive and sensitive to cultural norms and values. As a manager, developing … [Read more...] about What is cultural competency and how do I attain it?

How to make your best impression at a business lunch

May 26, 2023

Business lunches can be an important opportunity to build relationships, discuss business matters, and make a good impression. Good manners can help to create a positive and professional atmosphere, making the lunch more productive and enjoyable for all parties involved. Here are a few tips for good manners during a business lunch: RSVP promptly: If you are invited to a … [Read more...] about How to make your best impression at a business lunch

Navigating career growth: 6 advancement opportunities for medical office managers

May 18, 2023

Are you looking to make a move along your career path? Here are six directions a medical office manager can go, often within the same practice or healthcare organization: Practice administrator: A promotion to the role of practice administrator involves overseeing the overall operations and management of a healthcare practice. This position offers a broader scope of … [Read more...] about Navigating career growth: 6 advancement opportunities for medical office managers

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