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Working with physicians

Just promoted to office manager? Follow these 9 critical rules to avoid problems managing former friends and colleagues

March 10, 2017

Getting promoted to office manager can be a mixed blessing. As a former staffer, the new manager comes into the job knowing the good performers, the bad performers, the shortcuts, the troublemakers—and a few secrets. But the former peers also know their new boss, including strengths, weaknesses, and what buttons to push. Along with that, they are wondering how their … [Read more...] about Just promoted to office manager? Follow these 9 critical rules to avoid problems managing former friends and colleagues

How Mission Health fought back against burnout

February 17, 2017

According to a 2016 Advisory Board report, more than 50 percent of all physicians report symptoms of burnout, and an equal 50 percent of nurses report feeling emotionally exhausted. Burnout is associated with lower patient experience scores and lower physician levels of empathy, according to a 2014 Annals of Family Medicine study. In addition, burnout leads to greater … [Read more...] about How Mission Health fought back against burnout

For a Colorado clinic, telecommuting fills the gap in long-term absences

February 17, 2017

A large Colorado clinic has started allowing staff to work from home. But unlike most employers, it doesn't view telecommuting as a way to reduce overhead. Instead, the clinic uses it to accommodate staffers who would otherwise have to take extended time off. And it's picky about who can take advantage of it. The clinic introduced telecommuting after one staffer's child became … [Read more...] about For a Colorado clinic, telecommuting fills the gap in long-term absences

Five things medical offices need to know about the Trump travel ban

February 10, 2017

We'll leave it to others to argue whether it's legal, moral, or wise. What we can tell you is that President Trump issued an Executive Order Jan. 27, 2017, establishing a travel ban that can affect healthcare providers. Litigation has resulted in a temporary reprieve from the ban issued on Feb. 3. However, it's a good idea to understand what is at stake and how the ban—if it … [Read more...] about Five things medical offices need to know about the Trump travel ban

Beware of HIPAA-related text messaging risks

January 13, 2017

The ease, speed, and efficiency of mobile device-based text messaging has made it a primary communications tool among doctors and other health care providers, covered entities, and business associates. But this convenience can also lead to security risks, cautions Melissa (Lisa) Thompson, a shareholder in national law firm LeClairRyan's Boston office. "Unless preventive … [Read more...] about Beware of HIPAA-related text messaging risks

Over 168,000 healthcare workers use illicit drugs, warns Novus Medical Detox Center

December 30, 2016

A new study out of Australia revealed that, on average, 37 healthcare professionals die each year from drug overdoses. Meanwhile, U.S. government surveys found that more than 168,000 healthcare and social assistance workers engage in illicit drug use each year. Between 2003 and 2013, Australian coroners documented 404 drug-related fatalities among healthcare professionals, … [Read more...] about Over 168,000 healthcare workers use illicit drugs, warns Novus Medical Detox Center

Survey: Healthcare professionals say Trump Administration will improve U.S. healthcare system

December 16, 2016

Aprima Medical Software, a provider of innovative electronic health records (EHR), practice management (PM) and revenue cycle management solutions (RCM) for medical practices, today announced the results of a post-presidential election survey of healthcare professionals, which explored predictions for healthcare under a Trump administration. The majority of the 312 physicians … [Read more...] about Survey: Healthcare professionals say Trump Administration will improve U.S. healthcare system

So, now what? How a Trump presidency will impact your office and the ACA

December 9, 2016

Needless to say, the election of Donald Trump will have major ramifications on the entire health care industry. But while changes are a certainty, it is far from clear what and how dramatic they will be, especially with regard to "Obamacare," aka the Affordable Care Act (ACA). Although we do not have a crystal ball, based on what we know and what we are hearing from our … [Read more...] about So, now what? How a Trump presidency will impact your office and the ACA

3 leading health organizations aim to reduce suicides by physicians, medical trainees

December 9, 2016

As increasing rates of stress, depression and fatigue fuel concern about physician well-being, the Accreditation Council for Graduate Medical Education (ACGME), the American Foundation for Suicide Prevention (AFSP) and Mayo Clinic recently launched an initiative to prevent physician and medical trainee suicides. "We want to be part of a national dialogue that addresses … [Read more...] about 3 leading health organizations aim to reduce suicides by physicians, medical trainees

Should your practice invest in medical billing software?

December 2, 2016

By Aiden Spencer  bio There has been considerable debate among physicians about whether or not it is beneficial to get an EHR (electronic health record). If your practice is having this debate, let's evaluate the benefits and problems associated with an EHR and see if one is right for you. [Full disclosure: I have abundant experience in the field because I am working for a … [Read more...] about Should your practice invest in medical billing software?

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

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Do I Fire A Staffer Who Doesn’t Deserve It?

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

What to Do If You’re the One Who’s Always Late

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