By Nick Hernandez bio There are plenty of healthcare professional organizations, but are the yearly dues worth it to join? As budgets get squeezed, many physicians and practice managers have been cutting back on the number of professional associations they belong to. Although there is often a lack of perceived benefit, membership in professional associations yields a … [Read more...] about 7 reasons why physicians should join a professional organization
Working with physicians
Asking for a raise
One of the most frequently asked career questions is, "What is the best way to ask for a raise?" Not surprising, a frequently asked management question is, "What are best practices when it comes to employees asking for a raise?" Answers to these two questions actually have a lot of overlap. Think about the times staff members approached you for a raise. When did they make a … [Read more...] about Asking for a raise
Keep your job by learning ways to stay neutral
The job of managing a medical office can be unpredictable, because there's not the luxury of answering to just one boss. Instead, there are as many bosses as there are doctors, and the doctors don't always get along with one another. For that reason, survival rests on neutrality, says management consultant Donna R. Gary of Legal Administrative Services in Sacramento. The … [Read more...] about Keep your job by learning ways to stay neutral
5 things leaders can learn from stand-up comedians
By Andrew Tarvin bio As you can imagine, stand-up comedy can make you a better presenter. After all, it's one of the hardest forms of public speaking you'll ever do (aside from effectively teaching second graders), which means if you can do okay in stand-up, all other types of business presentations will seem easier. But stand-up comedy can also make you a better … [Read more...] about 5 things leaders can learn from stand-up comedians
How employers can help break the stigma of mental health in the workplace?
May is Mental Health Awareness Month! With approximately 1 in 5 adults in the U.S. experiencing mental illness, according to the National Institute of Mental Health, it is imperative that today's employers focus on breaking the stigma around mental health in the workplace. Why is it important to employers? By addressing this taboo topic, employees can educate themselves and … [Read more...] about How employers can help break the stigma of mental health in the workplace?
Short newsletter keeps multiple sites and doctors up to date
Because health care is synonymous with change, and because notice of every change doesn't always get through to every person who needs to know about it, a Minnesota practice has set up a brief in-house newsletter. The pediatrics practice has six sites, and the newsletter is written for the site managers as well as for the providers. The little publication is a good way to get … [Read more...] about Short newsletter keeps multiple sites and doctors up to date
Do you make this costly interviewing mistake?
Don't focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or training. Anybody who makes it to the interview already meets the requirements. Look instead for the behaviors of the person. The interview is the time to find out the motivators, the personality, and the soft skills of self … [Read more...] about Do you make this costly interviewing mistake?
How to beat the workplace bully in your medical office
Loss of good employees, low morale, and communication breakdowns caused by office bullies are costing your medical practice plenty, says Dr. Lynne Curry, Regional Director of Training and Business Consulting for Avitus, a national firm with offices coast to coast According to Curry, more than 65 million American workers have either been bullied on the job or seen their … [Read more...] about How to beat the workplace bully in your medical office
Quick tips to deliver useful, easy-to-use financial reporting
To succeed, the office needs financial reports. And it is the manager's responsibility to see that the doctors pay attention to those reports, that they understand them, and that they take action to keep the numbers on the right track. Thus, it is not just the reports but how they are drawn up and how they are presented that makes the difference. Every day is best … [Read more...] about Quick tips to deliver useful, easy-to-use financial reporting
Diagnostic errors and test results top ECRI Institute’s patient safety list
Diagnostic errors and improper management of test results in electronic health records (EHRs) were recently named by ECRI Institute as among the most serious patient safety challenges facing healthcare leaders in 2019. Released in conjunction with National Patient Safety Awareness week, ECRI's Top 10 Patient Safety Concerns for 2019 raises the profile of safety issues that pose … [Read more...] about Diagnostic errors and test results top ECRI Institute’s patient safety list