By Tolu Ajiboye Every year presents a new opportunity to upgrade your employees’ skills. This year the opportunity for staff growth is even greater than normal. With the pandemic and staffing upheaval overwhelming practices over the last two years, routine training exercises (understandably) fell through the cracks for many. Moreover, having to hastily adopt new protocols and … [Read more...] about 3 key training initiatives for healthcare staff in 2022
Technology
Is your medical office vulnerable to Russian cyberattacks?
The White House is urging businesses to review and improve cybersecurity because of a heightened risk of cyber attacks from Russia. A statement from the Biden-Harris Administration advises businesses to take the following steps: Mandate the use of multi-factor authentication on your systems to make it harder for attackers to get onto your system; Deploy modern security … [Read more...] about Is your medical office vulnerable to Russian cyberattacks?
Watch for harassment by emoji in your office
By Lynne Curry “How much trouble are we in?” the practice administrator asked. I looked at the sheaf of text and Slack messages, loaded with emojis, and stopped on one sent in early March that asked, “Good to know you’re almost done with the project and headed for the weekend. Do you garden?” flanked by an eggplant emoji. Other texts included peaches, dump trucks, sweat … [Read more...] about Watch for harassment by emoji in your office
Medical association happy with telehealth extensions
The American Medical Association (AMA) salutes Congress for passing telehealth provisions in the omnibus spending bill that promise a new era of access for patients across the country. “Congress has taken a crucial step in starting a revolution in patient access. The AMA aims to continue being a partner in moving it forward,” said AMA President Gerald E. Harmon, M.D. “The … [Read more...] about Medical association happy with telehealth extensions
Learn about changes and updates to telehealth
There's a lot you need to know about telehealth. That's why Medical Office Manager is offering a webinar, Telehealth—What Managers Need to Know, on April 6. It's free to Medical Office Manager members. Presenter Jen Bell of Karen Zupko and Associates will give you the tools and knowledge you need to comply with new telehealth regulations. Meanwhile here is Jen's update on … [Read more...] about Learn about changes and updates to telehealth
What managers need to know as telehealth flexibilities carry on
Telehealth rules that were loosened during the pandemic are likely to stay that way for awhile. President Biden signed the Consolidated Appropriations Act of 2022 into law last week. Included in the law is an extension to some telehealth flexibilities for an additional five months (151 days) after the end of the current public health emergency (PHE). Flexibilities that will be … [Read more...] about What managers need to know as telehealth flexibilities carry on
Protect your data as Russia-Ukraine war increases cybersecurity risk
By Ron Slyker As part of the ongoing Russia-Ukraine conflict, Russian cyberattacks have primarily targeted Ukrainian government and bank systems, but the attacks may spread to countries outside of Ukraine soon. The Cybersecurity and Infrastructure Agency (CISA) and the FBI have warned organizations to increase protection as a precaution in case these attacks begin to affect … [Read more...] about Protect your data as Russia-Ukraine war increases cybersecurity risk
7 things to require of your moonlighting employees
By Lynne Curry “One of our highly paid staffers works remote. We don’t want to lose his talent, but he used to work 45 to 55 hours a week and now half the time I can’t find him when I call. He always calls me back, but it’s hours later. Last year, he was the first to volunteer for special projects. He doesn’t anymore. I heard a rumor he’s working another job, and I’m … [Read more...] about 7 things to require of your moonlighting employees
Clocked out or connected: What you need to know about after-hours group chats
By Paul Edwards “Quick question…” Those two words have become increasingly popular as our near-constant attachment to communication devices blurs the line between work and personal time. Whether by phone, laptop, or tablet—via Slack, WhatsApp, or Google Chat—it’s easier than ever for teams to stay in contact after the workday is done. But employers need to be cautious … [Read more...] about Clocked out or connected: What you need to know about after-hours group chats
Not ready for clinical analytics? Try operational analytics
By Aaron Brandwein Up until this point, our discussion about analytics in healthcare has revolved heavily around clinical analytics—and understandably so. The potential promises it brings to the table are huge, especially when you look at things like predicting clinical outcomes, identifying the risks for diseases and ailments, and helping practitioners choose better treatment … [Read more...] about Not ready for clinical analytics? Try operational analytics