By Suze Shaffer Preventing data breaches and securing patient data is everyone’s responsibility, but the Office for Civil Rights (OCR) requires someone to be the point person. Make sure you have assigned a HIPAA Privacy Officer and a HIPAA Security Officer. Everyone in the practice needs to know who these people are by these titles. In a small practice it could be just one … [Read more...] about Make someone responsible for HIPAA compliance and security
Technology
17 projects for the last quarter of 2023
As we start the last quarter of the year, it's time to plan the projects that need to be done before we close out 2023. Here's a list to consider. Financial Review: a. Review the year-to-date financial statements to assess the financial health of the practice. b. Prepare a budget for the upcoming year, considering revenue, expenses, and capital investments. Insurance … [Read more...] about 17 projects for the last quarter of 2023
3 top tech trends in healthcare administration for efficiency and patient care
In an era of rapid technological advancements, medical office managers find themselves at the crossroads of adopting innovative solutions to streamline operations, enhance patient care, and ensure compliance. Here are three top trends revolutionizing medical office operations. AI-Powered Scheduling: A Precision Approach to Appointment Management One of the most … [Read more...] about 3 top tech trends in healthcare administration for efficiency and patient care
Healthcare employees love “123456” for their passwords
The healthcare sector’s employees, working for the world’s richest companies, use poor passwords to secure business accounts, reveals new research by NordPass. While cybersecurity experts repeatedly urge businesses to take better care of corporate accounts, passwords such as “123456,” “password,” and “12345” still make it to the top of the healthcare industry’s list. These are … [Read more...] about Healthcare employees love “123456” for their passwords
How to see your last patient on time
Getting the doctor to see the first patient of the day on schedule is no great feat. Seeing the last patient of the day on time can be a struggle. Here are some ways to make that happen: Implement an Effective Scheduling System A well-structured scheduling system is the foundation for keeping appointments on track. Consider using an electronic health record (EHR) or practice … [Read more...] about How to see your last patient on time
18 ways your medical office can run afoul of laws and regulations
Running a medical office comes the responsibility for ensuring compliance with various laws and regulations. Failure to meet compliance requirements can lead to legal, financial, and reputational troubles. Here are some—but by no means all—the ways your medical office can run into compliance trouble: HIPAA Violations: Failure to protect patient health information and maintain … [Read more...] about 18 ways your medical office can run afoul of laws and regulations
Checklist: Is the office ready for your summer vacation?
Your long-awaited and well-deserved summer vacation is approaching. Is your staff prepared to run the office smoothly in your absence? Use this list to see if you have the bases covered. Vacation Preparation Checklist for Busy Medical Office Managers Delegate Responsibilities: Identify competent staff members to handle key tasks during your absence. Assign … [Read more...] about Checklist: Is the office ready for your summer vacation?
10 ways to get patients to pay up
Effective patient payment collection is crucial for the financial stability and success of a medical office. However, it can be a challenging task to navigate the complexities of medical billing and ensure timely payments. To enhance your medical office's patient payment collections, it is important to implement strategies that streamline the billing process, improve patient … [Read more...] about 10 ways to get patients to pay up
6 common problems in medical offices, and suggested solutions
Got a problem with your office? Chances are it's one of a half-dozen common problems for medical offices. Here are the problems and suggested solutions. 1 Streamlining Appointment Scheduling Problem: Patients often experience long wait times and confusion during the appointment scheduling process. Solution: Implement an online appointment scheduling system that allows … [Read more...] about 6 common problems in medical offices, and suggested solutions
Should you do a tech detox? Here’s how
In today’s fast-paced digital world, it is easy to find ourselves constantly connected to technology. As the manager of a medical office, you are well aware of the demands and pressures that come with the job. However, it’s essential to recognize the advantages of taking an occasional “tech detox”—a deliberate break from technology—to recharge, rejuvenate, and enhance overall … [Read more...] about Should you do a tech detox? Here’s how