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COMMUNICATING WITH PATIENTS

Survey: Patients prefer secure texting over patient portal communication from their physicians

Only 10 percent of patients prefer to receive physician communications via patient portals, whereas twice that many…


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BLOG

5 efficiency-draining traps to avoid in your practice

By Karen Mattocks, Vice President of Business Development at RxVantage  bio
It is a practice manager’s worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on…


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HIRING

Should you notify applicants they didn’t get the job?

Open positions, especially those advertised, often generate many applications. If your practice is located in a major metropolitan area or…


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YOUR CAREER

Make these your 2 top goals for 2019

Goal No. 1: Win the doctors’ respect
Everyone knows communication is key and, when it comes to managing a…


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HEALTHCARE INDUSTRY

2018 MGMA conference inspires practice leaders to transform the healthcare industry

By Lisa A. Eramo, MA
Leadership, operational best practices, healthcare consumerism, population health management, and value-based care were among the many topics discussed at the…


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INSIGHT

Telehealth integration offers healthcare advantages for baby boomers

By James B. LeVasseur, Ph.D.  bio
The looming shortage of qualified doctors and specialists presents a significant challenge for the nation’s healthcare system…


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PRODUCTIVITY

Are you managing or mentoring your staff?

Good managers manage. If this seems like an obvious statement, consider the many areas of the practice you manage: patient scheduling, billing and collections, purchasing and leasing, office technology, compliance, and…


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HEALTH CARE REFORM

CMS proposes changes to modernize Medicare and aid the doctor-patient relationship

The Centers for Medicare & Medicaid Services (CMS) has proposed changes that would increase the amount of time that doctors and other clinicians can spend with…


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HIRING

Do you have any of these 12 missing links in your candidate experience?

Any business process is only as strong as the weakest link—and your candidate experience is no different. A new CareerBuilder study (conducted between March 7 and 14, 2017 of more than…


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INSIGHT

4 ways to keep your cool in the midst of chaos

By Cheryl Toth, MBA  bio
How well do you think you handle stress at work? I used to think I was pretty good at it, until a few years ago, when I realizedhellip;


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