Only 10 percent of patients prefer to receive physician communications via patient portals, whereas twice that many…
COMMUNICATING WITH PATIENTS
Survey: Patients prefer secure texting over patient portal communication from their physicians
February 15, 2019 by
BLOG
5 efficiency-draining traps to avoid in your practice
February 8, 2019 by
By Karen Mattocks, Vice President of Business Development at RxVantage bio
It is a practice manager’s worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on…
HIRING
Should you notify applicants they didn’t get the job?
January 4, 2019 by
Open positions, especially those advertised, often generate many applications. If your practice is located in a major metropolitan area or…
YOUR CAREER
Make these your 2 top goals for 2019
December 17, 2018 by
Goal No. 1: Win the doctors’ respect
Everyone knows communication is key and, when it comes to managing a…
HEALTHCARE INDUSTRY
2018 MGMA conference inspires practice leaders to transform the healthcare industry
November 12, 2018 by
By Lisa A. Eramo, MA
Leadership, operational best practices, healthcare consumerism, population health management, and value-based care were among the many topics discussed at the…
INSIGHT
Telehealth integration offers healthcare advantages for baby boomers
October 22, 2018 by
By James B. LeVasseur, Ph.D. bio
The looming shortage of qualified doctors and specialists presents a significant challenge for the nation’s healthcare system…
PRODUCTIVITY
Are you managing or mentoring your staff?
August 31, 2018 by
Good managers manage. If this seems like an obvious statement, consider the many areas of the practice you manage: patient scheduling, billing and collections, purchasing and leasing, office technology, compliance, and…
HEALTH CARE REFORM
CMS proposes changes to modernize Medicare and aid the doctor-patient relationship
July 20, 2018 by
The Centers for Medicare & Medicaid Services (CMS) has proposed changes that would increase the amount of time that doctors and other clinicians can spend with…
HIRING
Do you have any of these 12 missing links in your candidate experience?
May 18, 2018 by
Any business process is only as strong as the weakest link—and your candidate experience is no different. A new CareerBuilder study (conducted between March 7 and 14, 2017 of more than…
INSIGHT
4 ways to keep your cool in the midst of chaos
April 27, 2018 by
By Cheryl Toth, MBA bio
How well do you think you handle stress at work? I used to think I was pretty good at it, until a few years ago, when I realizedhellip;
