Scheduling physician-patient phone appointments may seem straightforward, but without a thoughtful approach, it can become chaotic for both your team and patients. By putting the right systems in place, you can ensure these appointments are scheduled efficiently, with minimal confusion and maximum patient satisfaction. 1. Understand the Need for Phone Appointments Determine … [Read more...] about How to Schedule Physician-Patient Phone Appointments Efficiently
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Winter Safety Checklist for Parking Lots, Walkways, and Office Entrances
Winter weather can present significant safety challenges for office managers, employees, and visitors alike. Snow, ice, and freezing temperatures increase the risk of slips, trips, and falls, making it essential to take proactive measures to maintain safe and accessible conditions around your office. This comprehensive Winter Safety Checklist will help you address potential … [Read more...] about Winter Safety Checklist for Parking Lots, Walkways, and Office Entrances
Year-End Reflections: Evaluating Successes and Challenges in Your Medical Office
As the year comes to a close, it’s the perfect time to reflect on the journey your medical office has taken over the past 12 months. Year-end reflections are more than just a way to wrap up the year—they’re a tool for growth, offering valuable insights into what’s working and what needs improvement. By taking inventory of your successes and challenges, you can set a clear path … [Read more...] about Year-End Reflections: Evaluating Successes and Challenges in Your Medical Office
Payroll Part 2: How to Hire a Payroll Specialist for Your Medical Office
Hiring a payroll specialist for your medical office is a big decision. Payroll isn’t just about cutting checks—it’s about ensuring compliance with labor laws, maintaining employee satisfaction, and keeping the financial operations of your practice running smoothly. Here’s how you can find the right person for the job. Define the Role Clearly Before you … [Read more...] about Payroll Part 2: How to Hire a Payroll Specialist for Your Medical Office
Medical innovations, technologies and procedures spur changes in CPT 2025 Code Set
The emergence of medical innovations, new technologies and cutting-edge procedures spurred most of the annual changes presented in the release of the Current Procedural Terminology (CPT®) 2025, the nation’s uniform data-sharing code set for medical procedures and services published by the American Medical Association (AMA). “The CPT code set is the … [Read more...] about Medical innovations, technologies and procedures spur changes in CPT 2025 Code Set
Maximizing LinkedIn (and Some Other Networks) for Your Success
LinkedIn isn’t just for doctors and executives—it’s a powerful tool for medical office managers to grow professionally, connect with peers, and position themselves for career advancement. Here’s how you can make the most of it: 1. Polish Your Profile Your LinkedIn profile is essentially your online résumé. Start by using a professional photo and writing a compelling headline … [Read more...] about Maximizing LinkedIn (and Some Other Networks) for Your Success
Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make
Running a medical practice involves juggling countless responsibilities—managing staff, ensuring patient satisfaction, maintaining compliance, and keeping operations running smoothly. Amid all this, handling billing and the revenue cycle can easily become overwhelming, opening the door to errors and delays. If medical billing is taking up too much time and energy, it might be … [Read more...] about Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make
10 tips for hiring the right medical office cleaning company
The job of cleaning your medical office isn't for just any cleaning company. The cleaners you contract must have expertise in infection control for the safety of patients and staff. From the reception area and waiting area to treatment rooms, back offices and breakrooms, all surfaces must be regularly and hygenically cleaned. Biohazards, sharps and chemicals can pose a … [Read more...] about 10 tips for hiring the right medical office cleaning company
Payroll Part 1: Deciding Between In-House and Outsourced Payroll
As a medical office manager, one of your critical responsibilities is ensuring payroll runs smoothly and accurately. It’s not just about paying your team on time—it’s also about compliance with tax laws, handling deductions, and ensuring employee satisfaction. Deciding whether to manage payroll in-house or outsource it is a significant decision that can impact your office’s … [Read more...] about Payroll Part 1: Deciding Between In-House and Outsourced Payroll
Coding Update: Important Changes Coming in 2025
In 2025, there are important updates coming to both ICD-10 and CPT codes that medical office managers should be aware of, as these changes will impact how diagnoses and procedures are documented and billed. ICD-10 Changes The ICD-10 system will see 252 new codes, 36 deletions, and 13 revisions. These updates are aimed at providing more specificity in certain areas of … [Read more...] about Coding Update: Important Changes Coming in 2025