Medical Office Manager

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Exempt employee salary rules just changed: are you ready?

By Paul Edwards  bio Medical practice owners and office managers are about to face a tough transition. The minimum salary at which an employee may qualify as "exempt" from overtime pay has just been changed to $47,476 per year by the Department of Labor—and by December 1, 2016, all businesses must comply. What's changing, and why? Under the old Fair Labor Standards … [Read more...] about Exempt employee salary rules just changed: are you ready?

Is good leadership nature or nurture?

A report and leader model from ManpowerGroup's Right Management, experts in talent management, identifies leadership traits and provides practical solutions to predict, develop, and measure leadership effectiveness. The report, "Most Likely to Lead," comes at a critical time for employers: 87 percent do not believe they have the future leaders needed to fill critical roles. … [Read more...] about Is good leadership nature or nurture?

Retaliation landmine

By Lynne Curry  bio Everyone in your office knows she's a problem.  She mouths off constantly and prefers chatting with coworkers to doing her job. You regret the day you hired her and when she makes one smart-aleck comment too many about your practice, you say "Look, you're not happy here. I'll have the bookkeeper draw up a final check. I wish you good luck." Big mistake. … [Read more...] about Retaliation landmine

EEOC issues final rules on employer wellness programs

The U.S. Equal Employment Opportunity Commission (EEOC), which enforces federal laws prohibiting employment discrimination, has issued final rules that describe how Title I of the Americans with Disabilities Act (ADA) and Title II of the Genetic Information Nondiscrimination Act (GINA) apply to wellness programs offered by employers that request health information from … [Read more...] about EEOC issues final rules on employer wellness programs

How to keep the cash coming in

When the office is busy but the cash flow is slow and the work isn't translating into net income for the physicians, look first to the billing and collections work. Almost always, that's where the failing lies. To keep the cash flowing, the office has to keep constant tabs on those two operations. Yet most offices don't. They just wait until they run out of cash. Here is how … [Read more...] about How to keep the cash coming in

Two ADA surprises: odd disabilities and attorney’s fees that can hit the sky

Two surprising points about the ADA. First, what the office doesn’t think is a disability could well be one. And second, the ADA applies to access to public places such as stores and restaurants – and offices. And while the law “has a noble purpose,” along the way “it’s been hijacked by a subset of plaintiffs who have made it their life’s work to target as many public … [Read more...] about Two ADA surprises: odd disabilities and attorney’s fees that can hit the sky

5 steps to creating a more inclusive workplace for employees with disabilities

Did you know that more than 70 percent of people with disabilities in the United States are unemployed? For a community that represents 20 percent of the entire American population, people with disabilities are far underrepresented in the workplace. According to the Ruderman Family Foundation, a national leader in disability inclusion, these statistics are a reflection of one … [Read more...] about 5 steps to creating a more inclusive workplace for employees with disabilities

Turn staff from ‘critters’ into smart thinkers with ownership in their jobs

The brain has two states. One is the “critter state.” That’s the point at which a person responds like a raccoon or a skunk or any other critter. The focus is survival. It’s fright-freeze-fight-flight thinking. The other is the “smart state.” And that’s the point where a person is a human being: innovative, creative, collaborative, and emotionally engaged. In the critter … [Read more...] about Turn staff from ‘critters’ into smart thinkers with ownership in their jobs