Many articles have been written about motivating staff. Medical Office Manager has published many of these, which are usually how-to articles, aimed at increasing productivity. These pieces often share tried-and-true ways to engage employees more fully. Sometimes rewards and recognition are the hooks for motivation and greater engagement. Such techniques work, and can … [Read more...] about Are you stifling your staff’s enthusiasm?
Topics
Starting salaries for physicians spiking, according to study
Starting salaries for both primary care and specialist physicians increased significantly in the last 12 months, according to a new report, reflecting a rising demand for physicians and a growing physician shortage. Prepared by Merritt Hawkins, the nation's largest physician search and consulting firm and a company of AMN Healthcare, (NYSE: AHS), a leader in health care … [Read more...] about Starting salaries for physicians spiking, according to study
Rewarding staff
Editor's picks: Recognition and rewards increase productivity at Maryland practice 'Favorites' list source of popular employee rewards What's the 'employee experience' like at your medical practice? … [Read more...] about Rewarding staff
Employee conflict: fighters vs. flighters
By Steve M. Cohen bio It's solid management to address the internal climate of your medical office. No doubt, you are aware of this and have put time and effort into teambuilding, empowering, and creating a positive climate for your office staff. It's important to you, and it's important to your staff. So, why are people fighting on occasion or even more … [Read more...] about Employee conflict: fighters vs. flighters
Industry challenged to create more patient-friendly medical billing
Furthering the goals of focusing on patients, coordinate health care delivery, and making health information more accessible, the U.S. Department of Health and Human Services (HHS) has launched a new challenge for all stakeholders in health care—designing a better medical bill that is easier for patients to understand. The HHS press release regarding the challenge notes … [Read more...] about Industry challenged to create more patient-friendly medical billing
Use contract employees and temporary workers to solve difficult staffing issues
If your medical practice is like most, it's difficult to make a case for adding full-time office staff. And it's no wonder. The benefits associated with a full-time employee in the health care industry — including Social Security, 401k/403b contribution, disability insurance, health insurance, pension plan, and paid time off — add approximately 40 percent to an employee's … [Read more...] about Use contract employees and temporary workers to solve difficult staffing issues
Communicating with patients
Editor's picks: Should your practice enlist the services of a medical interpreter? Kentucky pediatrics office finds these simple communication tactics can dramatically improve your patient satisfaction Front desk moves its phones into a communications center … [Read more...] about Communicating with patients
Go nuclear: gain critical mass for your office
By Steve M. Cohen bio Nuclear reactions are a big deal, and in a sense you can gain some of that power in your office with a little planning. In case physics wasn't your favorite course, nuclear reactions involve what is called "critical mass," the presence of enough fissionable material to creation a reaction. If you can create critical mass, then things start to … [Read more...] about Go nuclear: gain critical mass for your office
Incorrect medical coding corrupts the core data used by health care facilities, has negative consequences throughout health care industry
Guaranteeing accurate, consistent medical codes and patient histories is one of the major challenges for providers and payers today. Medical codes are the starting point for understanding quality of care and making necessary improvements. "Medical codes are the core data used in every aspect of modern health care—every provider, payer, and facility relies on them," says … [Read more...] about Incorrect medical coding corrupts the core data used by health care facilities, has negative consequences throughout health care industry
Less than half of U.S. workers believe their employer supports a healthy lifestyle
Despite the prevalence of workplace wellness efforts, only one-third of American workers say they regularly participate in the health promotion programs provided by their employer, according to a new survey by the American Psychological Association (APA), the largest scientific and professional organization representing psychology in the United States. Additionally, less than … [Read more...] about Less than half of U.S. workers believe their employer supports a healthy lifestyle