When making significant decisions, have you noticed how difficult it is to come to a rational decision, even with a mastery of facts and employing logical thinking? Have you noticed that at every step of the process, there are players who push back, so that even the most obvious decisions become tortured? What's going on here? Did you ignore the social space? According to … [Read more...] about Why your latest management decision failed
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Medication errors associated with health information technology
Use of health information technology (HIT), such as computerized prescriber order entry systems and pharmacy information systems, can help prevent patient safety problems; however, if designed or implemented poorly, HIT can have significant adverse consequences for patient safety. HIT and medication-error events Between January 1 and June 30, 2016, Pennsylvania healthcare … [Read more...] about Medication errors associated with health information technology
Spreadsheets track everything from payers to subscriptions
The manager of a surgical medical office in Maine tracks both the big and the not-so-big elements of office management on spreadsheets. The spreadsheets show past numbers, current numbers, credentialing deadlines, and even when subscription renewals are coming up. And the result is that all the files are in one place and all the information is always readily available. The … [Read more...] about Spreadsheets track everything from payers to subscriptions
HIPAA in 2017: Hot Topics You Can’t Ignore
Click here for the presentation slides Click here for the checklist Presenter:Danika E. Brinda 2017 HIPAA Enforcement Fine #1 – Lack of Timely HIPAA Breach Notification – $475,000 Well, so far HIPAA enforcement is off to an active start … by January 19, 2017 the Office for Civil Rights had already published two HIPAA enforcement fines totaling $2.7 Million! It is safe … [Read more...] about HIPAA in 2017: Hot Topics You Can’t Ignore
8 Changes to the Trump Travel Ban
Although it applies to all industries, the Trump travel ban will have a disproportionate impact on health care providers. We recently outlined the major effects based on the first version of the executive order and even though the newly issued version looks like the original, there are a few key changes that you need to know about. Here's a quick rundown in the form of a … [Read more...] about 8 Changes to the Trump Travel Ban
Managing the blamer, the crier, and the poor listener
Here are three all too common management problems along with their solutions. They are outlined by Stewart L. Levine, an Oakland, CA, attorney who is also a consultant and trainer in conflict resolution. It's not my fault! Addressing poor performance with the staffer who blames everybody else for it. "Like a good lawyer, be ready to prove the case," Levine says. Come in … [Read more...] about Managing the blamer, the crier, and the poor listener
Just promoted to office manager? Follow these 9 critical rules to avoid problems managing former friends and colleagues
Getting promoted to office manager can be a mixed blessing. As a former staffer, the new manager comes into the job knowing the good performers, the bad performers, the shortcuts, the troublemakers—and a few secrets. But the former peers also know their new boss, including strengths, weaknesses, and what buttons to push. Along with that, they are wondering how their … [Read more...] about Just promoted to office manager? Follow these 9 critical rules to avoid problems managing former friends and colleagues
Ready, Set, HIPAA Enforcement: 2017 is going to be a year to remember
By Danika Brinda bio HIPAA Data Breaches and HIPAA Enforcement were definitely off to the races in the first two months of 2017. While previous years have started slower and then gradually increased, 2017 proves to be on an advanced path. 2016 ended with a record year in HIPAA Data Breaches (329 Data Breaches greater than 500 Individuals) as well as HIPAA Enforcement … [Read more...] about Ready, Set, HIPAA Enforcement: 2017 is going to be a year to remember
Finding and keeping nurses
By Gayle Norton bio The shortage of qualified nurses in many parts of the country poses hiring issues, especially for medical practices outside of metropolitan areas or those competing for talent with hospitals and/or other institutions such as assisted living facilities. In addition to an increasingly shallow pool of candidates, there is also a growing nursing skills … [Read more...] about Finding and keeping nurses
Health IT safety collaborative releases new safe practices for patient identification
Improving the accuracy of patient identification remains a challenge across all healthcare settings. In fact, the ECRI Institute recently completed its Deep Dive analysis of over 7,600 safety events related to patient identification and found that misidentifications occur during every aspect of care from registration to discharge and beyond. These errors impact patient care, … [Read more...] about Health IT safety collaborative releases new safe practices for patient identification