The Centers for Medicare & Medicaid Services is reviewing claims and letting practices know which clinicians need to take part in MIPS, the Merit-based Incentive Payment System. MIPS is an important part of the new Quality Payment Program. In late April through May, practices will get a letter from the Medicare Administrative Contractor that processes Medicare Part B … [Read more...] about Watch for your MIPS participation status letter
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Cyberthreats demand your attention and a customized approach
The recently released BakerHostetler 2017 Data Security Incident Response Report highlights the critical need for senior executives in all industries to understand and be ready to tackle the legal and business risks associated with cyberthreats and to have enterprisewide tactics in place to address intrusions before they happen. At the same time, Dell just released the … [Read more...] about Cyberthreats demand your attention and a customized approach
How to master the art of delegation
When it comes to delegating work to staff, managers rarely hit a happy medium. Instead, they tend to fall at the ends of the spectrum: those who do not delegate enough and those who delegate too much. But by far, it is the under-delegators who are greatest in number. And it is under-delegation that most causes employees to lose interest in their jobs. Lack of delegation is … [Read more...] about How to master the art of delegation
How one irritated patient can start a social media firefight
By Lynne Curry bio Here's the scenario: One of your physicians considers himself "a law unto himself." When an employee or patient protests how he treats them, he wastes no time telling the employee or patient why they are wrong or where to find the exit door. You've tried for years to get this physician to take it easier on people. No such luck. You've begged … [Read more...] about How one irritated patient can start a social media firefight
Physicians report increased job satisfaction and improved patient care, despite more paperwork
Despite a workday filled with "too many rules and regulations" and hours spent on paperwork, nearly 8 in 10 U.S. physicians would choose medicine again as a career, according to the results of the 2017 Medscape Physician Compensation Report. Medscape's annual analysis of how compensation influences career considerations and satisfaction finds that the percentage of physicians … [Read more...] about Physicians report increased job satisfaction and improved patient care, despite more paperwork
Improving the Patient Experience in Patient-Centered Healthcare
Click here for the presentation slides Presenter:Ron Howrigon Urgent Strategies for Business Development With recent changes in healthcare, medical practices are now faced with the challenge of having to compete for the "right" patients. The right patient is someone with a good job and good health insurance, and with so many choices available, the services you … [Read more...] about Improving the Patient Experience in Patient-Centered Healthcare
What we’re overlooking when it comes to time management
By Brady Wilson bio Many times, I've seen business leaders send their employees off to time management courses in the hopes that the training will help increase engagement and productivity. Many times, I've seen those same leaders show bewilderment when the training doesn't seem to have any impact—or worse yet, results in employees being less engaged and less … [Read more...] about What we’re overlooking when it comes to time management
Stay cyber safe with some digital spring cleaning
The National Cyber Security Alliance (NCSA) and Better Business Bureau (BBB) are encouraging consumers to get their online lives in good order by conducting a thorough cleanse of their cyber clutter and make "digital spring cleaning" an annual ritual to help protect valuable personal data. A NCSA survey found that preventing identity theft is a top safety concern for Americans, … [Read more...] about Stay cyber safe with some digital spring cleaning
How one manager makes mandatory staff training fun
Staff need not respond with groans when you say the word "training," even if that training is complicated. Leigh Payne, RN, manager of Good Shepherd Medical Group Pediatrics in Hermiston, OR, has found a way to actually get staff enthusiastic about mandatory training. Good Shepherd Medical Group operates a family practice and specialties clinic in a growing rural town in … [Read more...] about How one manager makes mandatory staff training fun
Repeal and Replace has failed. Now what?
By Ron Howrigon bio It's no secret that the healthcare environment is changing on a daily basis. As it stands today, it appears highly unlikely that the Republicans will be able to make good on their promise to repeal and replace the Affordable Care Act. This means Obamacare (or some form of it) will continue to be the law of the land. Many physicians and medical … [Read more...] about Repeal and Replace has failed. Now what?