By Cheryl Toth, MBA bio "Don't worry, you don't need to pay us today…we'll bill you after insurance pays." This is music to patients' ears. It means they can receive services, treatments, and/or tests in your office, and leave without paying for them. Months later when the bill arrives, it will be easy for them to set it aside. Because (probably) no one is going to call and … [Read more...] about 3 technologies that improve patient collections
Managing the office
New York OB/GYN practice discovers 2 astonishingly easy ways to pull in more patients
A one-physician OB/GYN practice that opened in the last decade reached its patient census goals almost immediately using nothing but common-sense marketing. It became so busy, in fact, that it is now open an additional two nights a week plus Saturday mornings. The marketing has focused on two elements. First is no waiting. “We’ve had patients transfer here just because they … [Read more...] about New York OB/GYN practice discovers 2 astonishingly easy ways to pull in more patients
Get ready now for critical ICD-10 deadline
ICD-10 takes effect October 1, 2015, which doesn’t leave much time to prepare – especially when you consider the dramatic impact the new code sets will have on medical offices from the standpoint of staffing, training, and, perhaps most significant of all, financial management. Many physician practices have not started down the ICD-10 path, says Ira Shapiro, CEO of The … [Read more...] about Get ready now for critical ICD-10 deadline
Keep safe from the Recovery Audit Contractors and the courts by making the corrections correctly
What flaws are the Recovery Audit Contractors searching for in records? Illegible documentation, incomplete documentation, unidentified providers, wrong dates of service – and evidence of improper corrections. To help offices stay safe, the government has set out guides for making corrections so the records pass muster with the RACs. Those same guides will also ensure the … [Read more...] about Keep safe from the Recovery Audit Contractors and the courts by making the corrections correctly