Why you need this memo: As Ebola dominates the news and social media, people—and especially healthcare workers—have become concerned. How this memo helps you: This memo, together with the Ebola informational handout for staff, allows you to communicate with your staff and address concerns. How to use this memo: Customize this memo as needed and use it with the Ebola … [Read more...] about Model Tool: Ebola: customizable memo for staff
Managing the office
Reports provide detailed analysis of telemedicine by state
The American Telemedicine Association (ATA), a leading international resource and advocate promoting the use of advanced remote medical technologies, recently released two state policy reports which identify gaps in coverage and reimbursement, and in physician practice standards and licensure. These reports compare state policies on a report card, assigning each state grades … [Read more...] about Reports provide detailed analysis of telemedicine by state
Managers, are you creating a community or an organization?
By Dr. Steve M. Cohen There is a managerial question that is often overlooked: Is your office a community or an organization? A community is, by definition, inclusive. An organization is, by definition, exclusive. Let's use the military as an example of an exclusive organization. When people enlist, there are ranks to climb with each level being more selective and more … [Read more...] about Managers, are you creating a community or an organization?
Are you violating state “time off” requirements for employees who are parents?
Although back-to-school season rolls around every year, it always seems to bring a level of stress for working parents. And is it any wonder? A new schedule and new commitments require finding ways to meet all the demands of daily life. For households with two working parents, it can be extremely difficult; and for single-parent households, even more so. It's easy for employers … [Read more...] about Are you violating state “time off” requirements for employees who are parents?
Model Tool: Certification table – billing and coding
Why you need this tool: Credentials serve as notification that you have acquired a certain level of knowledge and professional status. As such, they enhance your standing at your current job and your marketability should you seek a new position. How this tool helps you: You may already be eligible, or almost eligible, for billing and coding certifications. How to use this … [Read more...] about Model Tool: Certification table – billing and coding
4 big social media mistakes your practice must avoid
The Internet and social media have ushered in new ways of doing business. But as with so many other aspects of running a medical office, health care is different from any other business when it comes to an online presence. The sanctity of the physician-patient relationship can often be at odds with the openness, anonymity, and wide accessibility of the Internet and social … [Read more...] about 4 big social media mistakes your practice must avoid
Model Tool: Certification table – health information management
Why you need this tool: Credentials serve as notification that you have acquired a certain level of knowledge and professional status. As such, they enhance your standing at your current job and your marketability should you seek a new position. How this tool helps you: You may already be eligible, or almost eligible, for health information management certifications. How to … [Read more...] about Model Tool: Certification table – health information management
3 ways to more safely process patient payments and enhance overall security
By Paul Panos bio Today's office managers face security concerns from all sides – from HIPAA compliance to PHI laws. Shouldn't protecting financial data be the last thing on your mind? We've already explored in a previous article how the right payment processing technology can boost a practice's profitability, but it can also enhance a practice's level of security … [Read more...] about 3 ways to more safely process patient payments and enhance overall security
Model Tool: Certification table – compliance
Why you need this tool: Credentials serve as notification that you have acquired a certain level of knowledge and professional status. As such, they enhance your standing at your current job and your marketability should you seek a new position. How this tool helps you: You may already be eligible, or almost eligible, for compliance certifications. How to use this tool: This … [Read more...] about Model Tool: Certification table – compliance
Mobile usage on the rise at medical practices, emphasis now on safeguards
More physicians are going mobile, and iPhones and iPads are the devices of choice, with more than 68 percent of doctors preferring Apple technology over Android. According to a study published in the New England Journal of Medicine, 59.3 percent of all primary care physicians' daily emails are for the interpretation of test results, while 21.7 percent are responses to … [Read more...] about Mobile usage on the rise at medical practices, emphasis now on safeguards