DigiSight Technologies, a digital health company, has launched a telehealth solution that enables healthcare teams to collaborate and make informed decisions at the point-of-care at thirteen Banner Health facilities across Arizona. Using Paxos, Banner Health has introduced a teleophthalmology program that allows emergency room doctors to capture the image of a serious eye … [Read more...] about How telehealth is helping emergency eye care teams
Managing the office
Front desk moves its phones into a communications center
A Colorado manager has taken the telephones off the front desk and set up a communications center. The noise, other commotion, and staff burnout at the front desk have ended. As a result, the four-doctor, 16-staff office is able to see more patients in a day. Before the change, the front desk was nothing short of frustrating. It was noisy with phones ringing. Worse, staff had … [Read more...] about Front desk moves its phones into a communications center
Is this the most valuable perk for your employees?
Flexible work hours are the perk that influences employee satisfaction the most, according to a new survey by Clutch, a B2B research firm. More than 40% of the full-time U.S. employees surveyed say that flexible hours are the most important perk they receive, and over half (54%) say it's the perk that matters most to their job satisfaction. Professional development is the … [Read more...] about Is this the most valuable perk for your employees?
Cheap management tricks that really work
By Dr. Steve M. Cohen Sometimes office management is more a matter of quickly throwing out a good answer rather than some profound strategy or statement. I'm not trying to minimize the organization and old-fashioned brainpower that goes into managing an organization. If you've read many of my blogs, you know that I view your job as challenging and often frustrating. It's … [Read more...] about Cheap management tricks that really work
3 ways you can boost office morale fast
Which would you rather have: an upbeat, engaged staff that contributes to a successful practice or a staff that grudgingly shows up for work each day and plods through required tasks? Obviously, the first choice is preferable. In reality, however, your staff probably includes at least several employees who fit the latter category. Still, if most employees are happy, you … [Read more...] about 3 ways you can boost office morale fast
Healthcare organizations are deathly behind on this one cybersecurity practice
SecurityScorecard, a leader in security ratings, recently released a new report titled, "SecurityScorecard 2018 Healthcare Report: A Pulse on The Healthcare Industry's Cybersecurity Risks," which pulls data from more than 1200 healthcare companies. The research team analyzed information such as issue severity, industry-defined risk level, corporate peer performance, and more. … [Read more...] about Healthcare organizations are deathly behind on this one cybersecurity practice
Time and anxiety really do matter
By Dr. Steve M. Cohen Stress is actually a good thing until it overloads people. This overloaded situation is actually called "dis-stress." The ability to accommodate stress is inherent in all of us, but how much stress we can manage is a personal matter. Anxiety, resulting from stress overload or other issues, is not a good thing in anyone's life. A question that must be … [Read more...] about Time and anxiety really do matter
Majority of U.S. physicians say they’re burned out or depressed
Nearly two-thirds of U.S. physicians report feeling burned out, depressed—or both—with one in three physicians admitting that their feelings of depression have an impact on how they relate to patients and colleagues, according to the first Medscape National Report on Physician Burnout and Depression. With more than 15,000 practicing physicians responding across 29 … [Read more...] about Majority of U.S. physicians say they’re burned out or depressed
MIPS reporting deadlines are fast approaching: 10 things to do and know
Deadlines are fast approaching if you plan to submit data for the 2017 Merit-based Incentive Payment System (MIPS) performance period. Don't wait until the last minute to submit your data. Submit early and often. The two key dates are: March 16 at 8 pm Eastern time for group reporting via the CMS web interface March 31 for all other MIPS reporting, including via … [Read more...] about MIPS reporting deadlines are fast approaching: 10 things to do and know
What makes a successful practice manager
By Shane Carter bio Being a practice manager in today's health care environment is a very tough job. Disruptive and transformational change is underway in health care delivery. The modernization of health care has created a complex, changing environment that requires a successful practice to employ technology, advanced systems, and an educated and dedicated staff. Because … [Read more...] about What makes a successful practice manager