ECRI Institute names diagnostic errors the number one concern on its 2018 Top 10 Patient Safety Concerns for Healthcare Organizations. Each year, approximately 1 in 20 adults experiences a diagnostic error, according to published studies. These errors and delays can lead to care gaps, repeat testing, unnecessary procedures, and patient harm. "Diagnostic errors are not only … [Read more...] about 2018’s Top 10 patient safety concerns for healthcare organizations
Managing the office
How I use disagreements to build stronger teams
By Audrey Epstein bio Because I facilitate team sessions for a living, I've seen lots of team interactions—all kinds of drama, some shouting and tears, but also lots of laughter, joy, and bold action. Much about teamwork has been researched, dissected, and discussed. Yet lately, I've been thinking a lot about an unexplored topic: how to get team members to disagree. … [Read more...] about How I use disagreements to build stronger teams
25 ideas for going green at work
To help celebrate Earth Day, here are 25 ideas for going green at work from FlexJobs, a telecommuting and flexible job site that has long promoted going green in its business practices. Take a look at these tips and then consider going green whenever possible, every day. It's easier than you might think to make every day Earth day. Reduce or eliminate your paper usage. Print … [Read more...] about 25 ideas for going green at work
U.S. news and Binary Foundation team up to add patient experience ratings to online doctor profiles
U.S. News & World Report recently announced a new collaboration with Binary Fountain, a provider of patient feedback management solutions with one of the largest data repositories of online patient reviews and surveys in the healthcare industry. Through this relationship, U.S. News now publishes patient experience ratings from Binary Fountain on many of its doctor profile … [Read more...] about U.S. news and Binary Foundation team up to add patient experience ratings to online doctor profiles
2 proven ways to build staff morale fast
What builds staff morale? Letting staff participate in the office's operations, getting their ideas, and using their suggestions are good for morale. And there are two ways to achieve these ends. One is to survey staff on their attitudes and opinions. The other is to set up a suggestion program. Simple as those may be, they work because people want to be listened to. They … [Read more...] about 2 proven ways to build staff morale fast
Want to improve collections? Start by looking at your Patient Registration System
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio First and foremost, a good intake system and/or form is a must! If set up properly, your intake system and/or form will collect all the necessary information you need to bill a patients insurance carrier(s). Offices should collect, at minimum, the following information: Demographics Patient's full … [Read more...] about Want to improve collections? Start by looking at your Patient Registration System
National research study finds large gaps in U.S. physician compensation
Doximity has released its second annual Physician Compensation Report, a comprehensive survey of U.S. physician compensation. This year's study found that doctors saw an average 4 percent wage increase nationally from 2016 to 2017. However, compensation varied significantly across metropolitan areas, between genders, and across medical specialties. The report is based on more … [Read more...] about National research study finds large gaps in U.S. physician compensation
Why employers often get worker wellbeing wrong and how to get it right
A new report from the Campbell Institute indicates not all employers are getting worker wellbeing right, and it could be affecting the sustainability of their business. While many organizations today are focused on wellbeing programs that tackle smoking cessation, weight loss or nutrition—not bad programs in and of themselves—the Campbell Institute report indicates a more … [Read more...] about Why employers often get worker wellbeing wrong and how to get it right
Future of Health survey finds patients and doctors want more digital interaction
Both consumers and physicians are eager for increased digital engagement, according to a new nationwide poll released by Ernst & Young LLP (EY) last week at HIMSS18. (HIMSS stands for Healthcare Information Management Systems Society.) More than half (54%) of consumers surveyed indicate a comfort level contacting their physician digitally, and express interest in using … [Read more...] about Future of Health survey finds patients and doctors want more digital interaction
A look at the medical practice organizational structure
By Nick Hernandez bio The purpose of an organization chart is to depict the skeletal structure of the practice, including the functional relationships between, among, and within the specific components. An organization chart provides a point of reference and improves the flow and direction of communications. It allows people to see how they fit in the big picture, … [Read more...] about A look at the medical practice organizational structure