Turnover should be at the top of every manager’s worry list. Yet it isn’t because managers don’t realize how expensive it is, says…
INSIGHT
3 gift ideas employees will actually value
December 10, 2018 by
By Sue Hawkes bio
The holiday season is often a time of both joy and stress for businessowners and executives. They are excited to spend time with friends and family and to…
COMPLIANCE
The 10 assumptions NOT to make when doing your OSHA 300s
December 10, 2018 by
December is here and it’s time for the logs. No, not the yule logs—the OSHA 300 logs! It’s time to get the year’s injury and illness records in order and start getting the…
MARKETING THE PRACTICE
The healthcare consumer: Using patient online reviews to boost your practice’s business
December 10, 2018 by
Patients are making increasing use of physician rating and review sites to comment on their medical experiences the way diners do with restaurants. And as with…
YOUR CAREER
Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed
December 10, 2018 by
Falling into a pool, sleeping under a table, fighting with the boss and screaming like a werewolf – scenes from a rough weekend or a…
HIRING
Looking to hire a millennial doctor? Don’t advertise on LinkedIn
December 10, 2018 by
With the physician shortage being a top concern for healthcare providers, CompHealth, a healthcare staffing company, conducted…
INSIGHT
Can your employee’s mouth pull you into a defamation lawsuit?
November 30, 2018 by
By Lynne Curry, Ph.D., SPHR bio
“J.J.” is a hard-working, talented manager who makes caustic statements when he stresses out. Although he initially offended you when you first started supervising him, you learned not to…
MULTIPLE INSURANCE COVERAGES
How to determine the order of multiple insurance coverages
November 30, 2018 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
When patients have multiple insurance coverage, at times it can be difficult to determine which one is primary, secondary, and tertiary. Sometimes, the patients don’t even know…
READER TIPS
Missouri staff train each other on solving the day-to-day issues
November 30, 2018 by
The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…
INSIGHT
Creating a project plan that works
November 23, 2018 by
By Cheryl Toth, MBA bio
A wise friend of mine once said, “Ideas are a dime a dozen.” I agree. Ideas are little more than creative puffs of air if you don’t do anything to…
