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READER TIPS

Use weekly meetings with doctors to keep office running smoothly

Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…


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BLOG

10 Tips for Safely Navigating Maternity Leave of Absence

By Paul Edwards  bio
As employers and managers, all of us, at one point or another, will have an employee who is or becomes pregnant and needs to take a Maternity Leave of Absence…


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MANAGING STAFF

The plain and practical side of medical office managing

Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…


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MANAGING STAFF

Why your medical practice needs job descriptions

Small businesses, including medical practices, often try to get by without formal job descriptions. The thinking is the manager knows what…


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TRAINING

In California office, the training starts on day 1 and never ends

No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool for it all is…


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BLOG

5 things leaders can learn from stand-up comedians

By Andrew Tarvin  bio
As you can imagine, stand-up comedy can make you a better presenter. After all, it’s one of the hardest forms of public speaking…


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EMPLOYEE WELLNESS

How employers can help break the stigma of mental health in the workplace?

May is Mental Health Awareness Month! With approximately 1 in 5 adults in the U.S. experiencing mental illness, according to…


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COLLECTIONS

7 best practices for optimizing your collections

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…


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MANAGING THE OFFICE

The myth of multitasking

It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and…


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MANAGING STAFF

Why you might want to give your employees the summer benefits they want

What do your employees want this summer? In a recent survey from staffing firm Accountemps, employees said…


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