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SOCIAL MEDIA MARKETING

Social media is a double win for your medical practice and your career

Digital media specialist Brittney Overstreet says social media has given word-of-mouth marketing—the oldest marketing tool—unanticipated strength that…


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MANAGING STAFF

How to conduct fair and effective performance reviews

It may be the most common target for Dilbert cartoons, but the performance review is an ethical obligation for a…


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COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


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MANAGING THE OFFICE

The myth of multitasking

It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and…


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BLOG

What you need to know when a bully takes you on

By Lynne Curry  bio
You’ve met bullies who play a win/lose game, even as you aim for a win/win solution. Guess who loses when…


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GET CREATIVE

Mind-map your way toward creating a great employee handbook

Sitting down with pen and paper and freely jotting down ideas may not sound like the best path toward creating…


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MANAGING THE OFFICE

Staff name badges help patients feel comfortable

A seemingly simple, easy-to-implement change can have a positive impact on your practice. Staff name badges make…


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BLOG

Avoid These 5 Common PowerPoint Mistakes

By Cheryl Toth, MBA  bio
Who among us has not suffered (or slept) through a deadly PowerPoint presentation in a meeting or at a conference? We all know…


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PURCHASING & LEASING

5 purchasing tips that can save money for your medical practice

Cutting purchasing costs doesn’t have to be difficult. Here are five approaches to purchasing your…


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MANAGING STAFF

Creating a peaceful office environment

It goes without saying that office conflict, poor attitudes, and negative staffers undermine peace and tranquility. But any bad behavior you bring to the workplace also…


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