Many managers will agree that the most difficult part of their job is finding time to get all the work done. And, while everyone loves a day off or a long weekend, it's hard to make up for any lost workdays. So here are four good time management recommendations from workflow advisor Jason Womack, leadership speaker and author of "Your Best Just Got Better: Work Smarter, Think … [Read more...] about Happy Thanksgiving: Here are four good ways to get your work done before the long weekend
Managing the office
Office hours change draws more working patients
A change from traditional office hours has proved popular with patients, staff, and physicians at a family practice in Tifton, GA. It can be difficult for people to get time off work to visit the doctor, and too many such absences can even endanger their jobs. So practice administrator Christy Blanchett of Family Practice Associates came up with a schedule to accommodate … [Read more...] about Office hours change draws more working patients
When you’re about to lose patience with a patient
Working with the public isn't easy. And working in a medical office, where people are often at their worst, can be especially trying. Be that as it may, your role as a medical office manager demands professionalism at all times, even when a patient has pushed you to the limit of your patience. Remember this It sounds like a given, but it helps to remind yourself that the … [Read more...] about When you’re about to lose patience with a patient
2018 MGMA conference inspires practice leaders to transform the healthcare industry
By Lisa A. Eramo, MA Leadership, operational best practices, healthcare consumerism, population health management, and value-based care were among the many topics discussed at the 2018 Medical Group Management Association's (MGMA) annual conference in Boston Sept. 30 through Oct. 3. The event included an amalgam of thought-provoking sessions, each of which reiterated the … [Read more...] about 2018 MGMA conference inspires practice leaders to transform the healthcare industry
5 ways to sweat the small stuff and impress your CFO
Want to get on your managing partner's good side? Don't let the details slide. In a survey by staffing firm Accountemps, more than one-third (35 percent) of CFOs cited lacking attention to detail or sloppy work as the most annoying behavior by coworkers. For 28 percent of respondents, gossiping or engaging in office politics was their biggest pet peeve. CFOs were asked, … [Read more...] about 5 ways to sweat the small stuff and impress your CFO
3 dozen ways to handle difficult discussions
Clear communication is vital in any office, particularly in a medical practice, where there is a climate of power differential and hierarchy. However, many employees aren't particularly good at communicating, according to Dr. Susan Strauss, a nationally-recognized expert, author and international speaker on discrimination, harassment and bullying in the … [Read more...] about 3 dozen ways to handle difficult discussions
Managing political discussions in the workplace
By Lynne Curry, Ph.D., SPHR bio During the Justice Kavanaugh confirmation hearings, more than fifty percent of Americans admitted they had taken part in political discussions in the workplace. Many of these discussions ended in conflict, frayed relationships, and tears. With the current high-stakes mid-term election, employers can expect more heated political … [Read more...] about Managing political discussions in the workplace
CMS finalizes changes to the Medicare Physician Fee Schedule and Quality Payment Program
Last week, the Centers for Medicare & Medicaid Services (CMS) finalized proposals that it says will address provider burnout and provide clinicians immediate relief from excessive paperwork tied to outdated billing practices. The final 2019 Physician Fee Schedule (PFS) and the Quality Payment Program (QPP) rule also updates Medicare payment policies to promote access to … [Read more...] about CMS finalizes changes to the Medicare Physician Fee Schedule and Quality Payment Program
What you need to know about complying with the FLSA
To be or not to be exempt from overtime pay under the Fair Labor Standards Act (FLSA)? That is the big question, according to Sandra Hoyle-Smith, a Texas-based human resources expert and employment law mediator. Hoyle-Smith notes that many employers do not calculate overtime correctly and in some cases have wrongly classified employees as being exempt from overtime pay when … [Read more...] about What you need to know about complying with the FLSA
Five scary actions that haunt your reputation
By Stacey Hanke bio Have you ever been so frustrated by someone's bad habits that the very thought of communicating with them scares you? Do you go into hiding when you see a rude coworker coming your way? What if YOU are the one everyone with whom everyone fears communicating? What you think others believe is not always the truth. While many professionals believe … [Read more...] about Five scary actions that haunt your reputation