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Managing staff

Are you violating state “time off” requirements for employees who are parents?

September 19, 2014

Although back-to-school season rolls around every year, it always seems to bring a level of stress for working parents. And is it any wonder? A new schedule and new commitments require finding ways to meet all the demands of daily life. For households with two working parents, it can be extremely difficult; and for single-parent households, even more so. It's easy for employers … [Read more...] about Are you violating state “time off” requirements for employees who are parents?

Model Tool: Certification table – billing and coding

September 19, 2014

Why you need this tool: Credentials serve as notification that you have acquired a certain level of knowledge and professional status. As such, they enhance your standing at your current job and your marketability should you seek a new position. How this tool helps you: You may already be eligible, or almost eligible, for billing and coding certifications. How to use this … [Read more...] about Model Tool: Certification table – billing and coding

Discrimination against the obese in the medical workplace

September 18, 2014

By Steve M. Cohen  bio In the news recently was a discussion about a hospital that established a policy that it would not hire anyone who applied for a job whose Body Mass Index was greater than 30. While that sounds simple, it hides a whole range of issues. As most medical professionals know, a BMI score above 30 means you are considered obese. Although I'm all for … [Read more...] about Discrimination against the obese in the medical workplace

4 big social media mistakes your practice must avoid

September 12, 2014

The Internet and social media have ushered in new ways of doing business. But as with so many other aspects of running a medical office, health care is different from any other business when it comes to an online presence. The sanctity of the physician-patient relationship can often be at odds with the openness, anonymity, and wide accessibility of the Internet and social … [Read more...] about 4 big social media mistakes your practice must avoid

Model Tool: Certification table – health information management

September 12, 2014

Why you need this tool: Credentials serve as notification that you have acquired a certain level of knowledge and professional status. As such, they enhance your standing at your current job and your marketability should you seek a new position. How this tool helps you: You may already be eligible, or almost eligible, for health information management certifications. How to … [Read more...] about Model Tool: Certification table – health information management

Model Tool: Certification table – compliance

September 5, 2014

Why you need this tool: Credentials serve as notification that you have acquired a certain level of knowledge and professional status. As such, they enhance your standing at your current job and your marketability should you seek a new position. How this tool helps you: You may already be eligible, or almost eligible, for compliance certifications. How to use this tool: This … [Read more...] about Model Tool: Certification table – compliance

Terminating entry-level employees may cost you the most

September 4, 2014

By Steve M. Cohen  bio I recently spoke with two different clients who were planning to terminate entry-level, relatively "inexpensive" people. I asked them what they meant, and each client indicated that the employee's annual salary was around $40,000. When I asked if they wanted my help structuring the exit of these two, they both considered that my services were … [Read more...] about Terminating entry-level employees may cost you the most

Some good explanations on the tough spots offices encounter with the FMLA

August 29, 2014

The Family and Medical Leave Act (FMLA) continues to pose a lot of questions for a lot of readers. Here are some Medical Office Manager has received plus some general information on the law. The answers are provided by Vanessa G. Nelson, SPHR, CLRL of Expert Human Resource Consultants in Flint, MI. The FMLA applies to offices with 50 or more employees and allows up to 12 … [Read more...] about Some good explanations on the tough spots offices encounter with the FMLA

Nurses’ work-related injuries and physical discomfort impact patient care

August 19, 2014

Findings of an independent survey conducted by Ergotron, a Nortek company that manufactures ergonomic workplace products, highlights many of the day-to-day difficulties nurses face with medical equipment, clinical workflow, electronic health records (EHRs), physical strain or injury and how these factors impact the delivery of quality patient care. Of note, 60 percent of nurses … [Read more...] about Nurses’ work-related injuries and physical discomfort impact patient care

Model Tool: 8 ways employee social networking can hurt your practice

August 15, 2014

Why you need this checklist: Social networking by employees can endanger your practice with liability issues and misinformation. How this checklist helps you: This list covers eight areas of danger created by employee social networking. How to use this checklist: Become aware of each of these eight danger areas so you can prevent liability issues and the spread of … [Read more...] about Model Tool: 8 ways employee social networking can hurt your practice

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

Your Career

Do I Fire A Staffer Who Doesn’t Deserve It?

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

What to Do If You’re the One Who’s Always Late

How to Make Yourself More Valuable to Your Medical Practice

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