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HIRING

Model Guide: Behavioral interview questions

Why you need this guide:

This guide provides open–ended questions to ask candidates–allowing for answers that will provide the insight you seek.

 

 

HIRING

Medical center says “no” to tobacco

Anne Arundel Medical Center (AAMC), a leading Maryland hospital, is reinforcing its commitment to wellness and the fight against tobacco usage with an…


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TERMINATION

Three layers of protection: a handbook, candid reviews, and progressive discipline

To avoid the risks of employment law claims, an office needs three layers of protection, advises employment law attorney Peter T. Mavrick of Ft. Lauderdale, FL.
One is a handbook, one is a procedure for progressive discipline, and the third is candid reviews.
With those three elements in place, the office is safe from just about any type of EEOC claims.
Here’s what each entails.
What goes into the handbook?
The first protection is the employee handbook.
A handbook serves both sides of the office, Mavrick says.
For employees, it’s a…

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RISK MANAGEMENT

Avoid these 5 common but costly wage and hour violations

What is the most significant – and also uninsured – risk every employer lives with?
Wage and hour litigation.
That’s the one employment law area that EPLI, employment practices liability insurance, will not cover, says attorney Joseph M. Sokolowski, who heads the wage and hour practice group of Fredrikson & Byron in Minneapolis.
Most EPLI policies specifically exclude wage and hour violations, especially those that become class actions.
And insurance companies do it for good…

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HIRING

Can you and should you use Facebook to screen job applicants?

“We don’t think employers should be asking prospective employees to provide their Facebook passwords (for pre-hiring background checking) because we don’t think it’s the right thing to do.”
Facebook (statement on company’s website)
Facebook’s statement has set off a firestorm of controversy and misinformation. The popular consensus seems to be that the employer’s practice of demanding Facebook passwords from job applicants is morally “wrong” and “illegal.” We’re not qualified to…

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COMPLIANCE

Avoid these 3 deadly employment law traps when hiring or firing

Though every employer knows – or should know – the rules for safe firing, mistakes still happen when it comes to showing an employee the door, says…


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MANAGING THE OFFICE

Editor watches staggering changes in medical office management

By Susan Crawford
Founding Editor
Dear Readers:
Medical Office Manager’s first issue came out in November 1987. And now after 26 years as your editor, I have retired.
This is a good time to look at the issues and conundrums you as manager have faced during all that time and to congratulate you on a job well done.
The changes have been staggering. You have kept up with them all…

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COMPLIANCE

Same-sex marriage ruling brings in new legal issues

Plus new emphasis on discrimination
Though it applies only to states where same-sex marriage is legal, the recent Supreme Court ruling on gay marriage warrants attention from managers in all states. For those in Washington, DC, and the 13 states where gay marriage is recognized, there are new employment law requirements. For those in all the other states, the ruling calls for increased emphasis on nondiscrimination.
A matter of two rulings
In a nutshell, the decision, which came down June 26, says that in states where same-sex marriage is recognized…

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CODING

Two more items for ICD-10-CM preparation: clearinghouses and coders

Getting ready for ICD-10-CM
Add two more items to the office’s ICD-10-CM checklist: the billing service and the office staff who will be doing the coding.
A checklist for the billing service
First the billing service or clearinghouse.
Medicare is telling offices to check with the services they use to make sure they are indeed up to speed in their preparation for the new…

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