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Cartoons

Winter blues

December 25, 2015

Editor's picks: Seasons change. So do laws and regulations 3 ways you can boost office morale fast Mental illness in the workplace: not just "a case of the Mondays" … [Read more...] about Winter blues

Stress management

December 4, 2015

Editor's picks: 4 ways to keep your cool in the midst of chaos How to help your physicians cope with stress and burnout A little stress can be good, but a lot can be disastrous … [Read more...] about Stress management

Managing the workload

November 20, 2015

Editor's picks: 8 work-saving email tips for busy office managers Not enough time in the day? Here are four good ways to find new minutes 5 proven tips to manage purchasing and inventory more effectively … [Read more...] about Managing the workload

Employee communication

November 13, 2015

Editor's picks: Effective communication leads to greater staff engagement and better company reputation Boost staff performance by communicating more clearly An inexpensive organizational fix: communication … [Read more...] about Employee communication

Weather report

November 6, 2015

Editor's picks: How to handle an angry patient How to handle the "bully doctor" without losing your temper or your job 5 proven ways to keep "toxic employees" off your payroll … [Read more...] about Weather report

Medical technology

October 30, 2015

Editor's picks: Patient self-scheduling offers advantages for busy medical practices How Google Glass is changing the medical profession Survey finds digital technology is changing the physician-patient relationship … [Read more...] about Medical technology

Challenging staff

October 23, 2015

Editor's picks: Make your job easier by delegating more The four aces of hiring: work attitude, willingness, know-how, and personality Do you have the "right stuff" to be a successful medical office manager? … [Read more...] about Challenging staff

Using technology

October 16, 2015

Editor's picks: Survey finds digital technology is changing the physician-patient relationship How the right payment technology can improve profitability at your practice Use rating sites to improve your medical practice … [Read more...] about Using technology

Employee engagement

October 9, 2015

Editor's picks: These office engagements don't involve a ring Effective communication leads to greater staff engagement and better company reputation Easy ways to make your medical office healthier … [Read more...] about Employee engagement

Password protection

October 2, 2015

Editor's picks: HIPAA security can fail if the office doesn't take common-sense precautions HIPAA is now striking small offices; the first hit is on mobile devices What every medical office manager needs to know about the Sunshine Law … [Read more...] about Password protection

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Why “Thank You” Matters More Than You Think

7 Guidelines for Conducting Insurance Eligibility Checks

Bringing Patients Into the Loop: Communicating and Managing the Insurance Verification Process

What Is Trello—And How Can It Help You Run Your Medical Office More Smoothly?

How to Use Trello to Organize the Front Desk

Your Career

Why “Thank You” Matters More Than You Think

Dealing with Mean Girls and Mood Leeches

7 ways to communicate power when you write and speak

National Memo Day: A Reminder to Master the Art of the Office Memo

How to focus on the important stuff

Deliver Your Message

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