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Cartoons

Information overload

March 4, 2016

Editor's picks: 4 ways to keep your cool in the midst of chaos 8 work-saving email tips for busy office managers Time and anxiety really do matter … [Read more...] about Information overload

Boosting productivity

February 26, 2016

Editor's picks: New study finds connection between resilience and positive business outcomes Recognition and rewards increase productivity at Maryland practice 3 bonus formulas that boost staff productivity … [Read more...] about Boosting productivity

Dealing with a difficult boss

February 19, 2016

Editor's picks: How to handle the "bully doctor" without losing your temper or your job What to do when a staffer lodges a valid complaint against a doctor Keep your job by learning ways to stay neutral … [Read more...] about Dealing with a difficult boss

Humor in the workplace

February 12, 2016

Editor's picks: Silly problems, silly solutions boost morale at Georgia practice Dealing with the cell phone abusers, the smokers, and the too-jolly staffer Lighten up the office for increased productivity … [Read more...] about Humor in the workplace

Recharging your batteries

February 5, 2016

Editor's picks: Personal vs. professional life: setting boundaries Time and anxiety really do matter Easy ways to make your medical office healthier … [Read more...] about Recharging your batteries

Learning to lead

January 29, 2016

Editor's picks: How to be a strong manager even when dealing with over-controlling physicians The plain and practical side of medical office managing Five realities of effective leadership … [Read more...] about Learning to lead

Staff participation

January 22, 2016

Editor's picks: Specific acknowledgement, specific recognition create a happy, productive staff Effective communication leads to greater staff engagement and better company reputation Involving staff in marketing generates good ideas and sense of teamwork … [Read more...] about Staff participation

Conflict resolution

January 15, 2016

Editor's picks: How to put a fast stop to a staffer's anger Managing the blamer, the crier, and the poor listener When to call an HR expert for help … [Read more...] about Conflict resolution

Productivity 101

January 8, 2016

Editor's picks: Recognition and rewards increase productivity at Maryland practice Patient self-scheduling offers advantages for busy medical practices Lighten up the office for increased productivity … [Read more...] about Productivity 101

Vacation time

January 1, 2016

Editor's picks: Paid time off can be anything under the sun, even unlimited vacation How to schedule employee vacations for maximum efficiency and minimum conflict Personal vs. professional life: setting boundaries … [Read more...] about Vacation time

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Why “Thank You” Matters More Than You Think

7 Guidelines for Conducting Insurance Eligibility Checks

Bringing Patients Into the Loop: Communicating and Managing the Insurance Verification Process

What Is Trello—And How Can It Help You Run Your Medical Office More Smoothly?

How to Use Trello to Organize the Front Desk

Your Career

Why “Thank You” Matters More Than You Think

Dealing with Mean Girls and Mood Leeches

7 ways to communicate power when you write and speak

National Memo Day: A Reminder to Master the Art of the Office Memo

How to focus on the important stuff

Deliver Your Message

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